Excellent service. Staff went out of their way to help us and ensure a great stay. Hotel is business focused, but service is always first .
Great location, comfortable bed and spacious room
lack of drawer space
It is near old Quebec City which you can walk to easily, and was close to my destination for a trade show.
I made a reservation for two rooms, saying that we wanted to be on the same floor and paid for both rooms before the other party arrived. Result I was on dthe 3rd floor they on the 9th. At check-in I was told the 3rd floor had a better view than the 9th, this after they saw my rate?
the breakfast opens at 8am on weekdays, we left at 7am. It should open at 6am like weekends.
The beds were very comfortable
Close to the convention center.
convenience to convention centre
mildew under caulking in bathroom: Between counter and mirror
Staff was friendly and the location was good
The hotel did not have our original rooms ready. It was an older hotel so what they refer to as "signature" rooms and perks, were infact what other hotels consider standard amenities for guests.
Convenience to the old city and lower city
Couldn't open the windows, the curtains did not close so that there was a 3-4 ft. gap, meaning the morning light came in very early and woke me up. Bathtup took forever to drain.