Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.4 "Terrific location."9.8 "
City centre within easy reach , said 98%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
8.3 "Great service."9.7 "97% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." -
6.9 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ." 6.8 "68% thought thecleanliness of the hotel was average ." -
6.6 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 5.3 "Only 53% said therooms were modern ." -
6.4 "Breakfast is mediocre."
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6.0 "Internet is average."
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5.2 "Average amenities."5.2 "52% thought the
building was acceptable ." -
4.5 "Vibe wasn't good."3.8 "For 62%, the
lobby entrance was sub-standard ." 4.1 "Unfriendly atmosphere , according to 59%." 4.4 "56%didn't like the unstylish hotel ." -
3.9 "Value below average."2.2 "The
price was too high for 78%." 2.9 "71% said thebreakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."9.6 "
City centre within easy reach , said 96%." -
8.3 "Great service."9.8 "98% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." -
7.2 "High comfort."8.2 "82% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
6.7 "Breakfast is mediocre."
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6.5 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
6.2 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
6.0 "Internet is average."
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4.8 "Bad amenities."4.8 "52% thought the
building wasn't nice ." -
4.5 "Vibe wasn't good."3.9 "
Unfriendly atmosphere , according to 61%." -
4.1 "Value below average."
Overall Rating
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9.4 "Terrific location."9.9 "
City centre within easy reach , said 99%." 10.0 "100%liked the proximity to sightseeing ." -
8.4 "Great service."9.6 "96% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." -
6.9 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ." 6.8 "68% thought thecleanliness of the hotel was average ." -
6.2 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
6.1 "Pool is mediocre."
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5.9 "Breakfast is mediocre."
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5.4 "Average amenities."5.3 "53% thought the
building was acceptable ." -
4.5 "Vibe wasn't good."4.1 "
Unfriendly atmosphere , according to 59%." -
3.7 "Value below average."
Overall Rating
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9.5 "Terrific location."
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8.4 "Great service."
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6.6 "Rooms are ok."
Overall Rating
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9.3 "Terrific location."
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8.3 "Great service."9.8 "98% found the
staff to be very friendly ." -
7.3 "High comfort."8.4 "84% said the
beds were comfortable ." -
6.4 "Rooms are ok."
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3.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
The rooms were on the smaller side however were very comfortable and clean. I surprise was a heated outdoor pool which was excellent. The staff were professional and covered all basics for need to know. Nothing major at all. It was just the design of the building and having the so called lobby which is topically found on the ground floor to be on the 3 and next to the doors of the office tower within the same building. Nothing major in the least. Will return again.
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9.7review from
Very helpful to us despite our not speaking French.
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10.0review from
Just a few blocks with the old city. It was great to be able to come back to the pool with our 18 month old after hours of hiking the city. Hotel was very clean, staff was friendly, price was great. The only thing that was strange was the elevator set up, but by no means a deal breaker.
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9.6review from
Excellent service. Staff went out of their way to help us and ensure a great stay. Hotel is business focused, but service is always first .
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7.3review from
Great location, comfortable bed and spacious room lack of drawer space
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7.3review from
It is near old Quebec City which you can walk to easily, and was close to my destination for a trade show. I made a reservation for two rooms, saying that we wanted to be on the same floor and paid for both rooms before the other party arrived. Result I was on dthe 3rd floor they on the 9th. At check-in I was told the 3rd floor had a better view than the 9th, this after they saw my rate?
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6.3review from
the breakfast opens at 8am on weekdays, we left at 7am. It should open at 6am like weekends.
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7.7review from
The beds were very comfortable
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8.0review from
Close to the convention center. Everything fine/
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4.4review from
convenience to convention centre mildew under caulking in bathroom: Between counter and mirror
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4.0review from
Staff was friendly and the location was good The hotel did not have our original rooms ready. It was an older hotel so what they refer to as "signature" rooms and perks, were infact what other hotels consider standard amenities for guests.
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6.0review from
Convenience to the old city and lower city
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3.2review from
Good location. Couldn't open the windows, the curtains did not close so that there was a 3-4 ft. gap, meaning the morning light came in very early and woke me up. Bathtup took forever to drain.
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5.2review from
Nothing!!!!!!!
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8.8review from
The rooms were on the smaller side however were very comfortable and clean. I surprise was a heated outdoor pool which was excellent. The staff were professional and covered all basics for need to know. Nothing major at all. It was just the design of the building and having the so called lobby which is topically found on the ground floor to be on the 3 and next to the doors of the office tower within the same building. Nothing major in the least. Will return again.
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9.7review from
Very helpful to us despite our not speaking French.
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10.0review from
Just a few blocks with the old city. It was great to be able to come back to the pool with our 18 month old after hours of hiking the city. Hotel was very clean, staff was friendly, price was great. The only thing that was strange was the elevator set up, but by no means a deal breaker.
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9.6review from
Excellent service. Staff went out of their way to help us and ensure a great stay. Hotel is business focused, but service is always first .
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8.0review from
Close to the convention center. Everything fine/
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7.3review from
Great location, comfortable bed and spacious room lack of drawer space
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7.3review from
It is near old Quebec City which you can walk to easily, and was close to my destination for a trade show. I made a reservation for two rooms, saying that we wanted to be on the same floor and paid for both rooms before the other party arrived. Result I was on dthe 3rd floor they on the 9th. At check-in I was told the 3rd floor had a better view than the 9th, this after they saw my rate?
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7.7review from
The beds were very comfortable
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6.3review from
the breakfast opens at 8am on weekdays, we left at 7am. It should open at 6am like weekends.
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4.4review from
convenience to convention centre mildew under caulking in bathroom: Between counter and mirror
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4.0review from
Staff was friendly and the location was good The hotel did not have our original rooms ready. It was an older hotel so what they refer to as "signature" rooms and perks, were infact what other hotels consider standard amenities for guests.
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6.0review from
Convenience to the old city and lower city
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3.2review from
Good location. Couldn't open the windows, the curtains did not close so that there was a 3-4 ft. gap, meaning the morning light came in very early and woke me up. Bathtup took forever to drain.
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5.2review from
Nothing!!!!!!!
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