The Hotel was not in great shape, walls were dented, paint missing, carpets needed to be vacummed/cleaned. The air conditioner did not work well in our room. I doubt there was air on in the hallways as it was hot in the hallways. The elevator was very slow. The Staff including the Manager were rude. I don't have anything good to say about the place.
It was I think around 10 pm. I called the receptionist and asked him how I coulf switch on the bed head light he answered "sorry I cannot help you". A for the other girl receptionists they were excellent.
Excellent staff who were personable and knowledgeable.
This hotel is a short drive from Old Quebec, and a walk away from great shopping.
The only thing missing from this great value room is a coffee machine. There is a restaurant on site however where coffee is available.