Central location for my needs
nothing to develop
After reading some of the reviews I was a bit apprehensive about ataying here but I had nothing to worry about. The hotel is located in saint Foy, if you are getting the train from Montreal as we did get off at this station. The train journey was excellent.It's a short journey from the station by cab. The hotle is located on a strip where there are other hotels and there is a mall within 5 minute walking distance. The no.400 takes you into the centre of quebec city and is about 15 mins drive away.The restaurant rascal located right beside the hotel is excellent for breakfast and dinner.The room was adequate but only wish the quilt was a bit thicker as the room was a bit cold at night and too hot in the morning. Swiiming pool relaxing.
The only complaint i had a bout the swimming pool was the showers were cold and there were no changing facilities which meant a wet trek back to the room!
The ice machine was broken.
front entrance impressive,reception great
4th floor grease smell, room musty smell,four steps down to room so luggas cart left at elevators and you carry all to your room. bathtub dirty.
The Hotel staff was very helpful and tried to accommodate us whereever it was possible.
For the type of Hotel and the price, I would have expected a Tea/Coffee making facility and possibly a fridge and microwave in the room, as offerred by other Hotels with the same * (Star) rating.
The Hotel was not in great shape, walls were dented, paint missing, carpets needed to be vacummed/cleaned. The air conditioner did not work well in our room. I doubt there was air on in the hallways as it was hot in the hallways. The elevator was very slow. The Staff including the Manager were rude. I don't have anything good to say about the place.
It was I think around 10 pm. I called the receptionist and asked him how I coulf switch on the bed head light he answered "sorry I cannot help you". A for the other girl receptionists they were excellent.
Excellent staff who were personable and knowledgeable.
This hotel is a short drive from Old Quebec, and a walk away from great shopping.
The only thing missing from this great value room is a coffee machine. There is a restaurant on site however where coffee is available.