Spectacular opportunities match our perfect location to help you get more from your trip beyond work. Centrally located in the vibrant Ortigas Commercial District between Quezon City, Mandaluyong & Pasig, Crowne Plaza Manila Galleria is just a short walk from distinguished organizations such as Asian Development Bank & Philippine Stock Exchange. We are also directly connected to Robinsons Galleria Mall. Must see tourist destinations such as Greenhills Shopping Center & Tiendesitas are few minutes away. Providing easy access to other tourist spots is the nearby MRT- Ortigas station. Crowne Plaza is also located at the center of Metro Manila & easily accessible to Makati, Bonifacio Global City & Ninoy Aquino International Airport. Each of our hotel’s 263 guestrooms & suites offer spacious contemporary rooms with floor to ceiling windows, 42” LED TV & high-speed internet. If you are looking for exclusivity, stay at the Club Floor; a private lounge located at the 19th floor with a view of the city. Special privileges include express check-in & check-out, complimentary refreshments and breakfast. Book your meetings or events at any of our 16 function rooms or the grand ballroom - biggest pillarless ballroom in Ortigas Sample two of Manila’s best dining destinations Xin Tian Di, a Chinese premier restaurant & Seven Corners, an international interactive buffet. Relaxing facilities awaits your stay such as swimming pool and gym
This was my first overseas vacation and I had an absolute ball. The hotel is very well appointed, it was clean and neat throughout. Staff was attentive and helpful, one night my wife had heartburn and they sent up a nurse with antacid pills at no additional charge, wow. Internet access was a bit steep at $20/day, the breakfast buffet was $25, not such a great value there but that was about the worst of what I ran into. Reasonably close to the airport, convenient to shopping, highly recommended.
This is the place to be for the money! Excellent service, location and food! Adjacent to mall that has everything you need. Nicely equipped gym, spa offered complete packages although a bit pricey it was still cheaper then what the US prices would be. Fast elevators, good Bellman/Porters. No complaints other then some minimal confusion with the front desk. Internet is not free and not cheap in your room but the mall next door has free wifi and also an internet cafe on the bottom floor which is cheap. Breakfast is included ONLY with some rooms, read the details.
I was on business in Manila, traveling alone and unfamiliar with the area. The staff were very conscientious of my needs and safety. Almost everything you could need is on site at the hotel or in the mall that is connected to it. There were many choices for food and entertainment. It was an exceptional place, especially for the money. I would stay there again.
When we arrived at the hotel, no one really offered to help us with our bags, we were extremely tired and we were expecting a warm and friendly welcome, but it seemed to me that the staff were trying to avoid us, first off i booked an Club Executive Room so I was expecting much better treatment ;with the price I paid; but instead no one was really helpful, there were 2 hotel boys but none offered at least to lift a heavy suitcase when i was having trouble lifting it up the stairs towards the check in, then when I was at the check in counter no one really seemed to give importance to our reservation and just told us to go up the 19th floor and do our check in at the club lounge, when we reached the club lounge, the girl just casually confirmed our reservation and once again just told us to go to room 1903 without even offering again to have someone help us with our bags, and the people there thought that I knew how to navigate around the hotel like the back of my hand, and the biggest insult was when my girlfriend tried to ask the security guard to hail us a cab but the guard just impatiently pointed to a taxi and said 'THERE' in a very rude and impolite manner not even offering to open the door for my girlfriend, so many things I would like to say about their quality but this comment box is only giving me until 300 characters so i just wanna say that Food and Room Quality was superb 5 stars indeed, but the service quality seemed like something from a 2 bit motel
I was overwhelmed and so amazed and impressed by the caring and kind attention and personal customer service and responses I always received durimg our stay in Crowne Plaza Galleria Manila. Plus on our arrival and during our stay right up to our departure all the staff were exceptionally caring, responsive and genuinely keen to help and to provide excellence of service and hospitality. We were treated like royalty all the time and our room was exceptionally clean and comfortable and spacious with two televisions, mini bar and bath and shower and seperate toilet all in luxurious and relaxing decor. The whole experience was fantastic and the Reception Staff, Restaurant Staff and Cleaning/Domestic staff were all supreme and friendly and so helpful. The location and facilities were great and as my wife spent a few days travelling back and forward to her family home as well as some days accompanied by me, it was really handy for me to be able to visit the excellent Robinson's Shopping mall directly via the corridors of the hotel. All the security staff manning the Hotel/Mall access areas were always so friendly, polite and patient. Excellent.
this hotel is thus far the worst hotel ive ever stayed at.the people working the front desk are just the worst ive ever dealt with .i dont know if they understand english or just plain stupid.iam a filipino and i tried to relate to them in english and in tagalog, they still could not understand my message . secondly i was quoted $124/a night, but when i checked out sunday morning to catch my flight, i was charged$256/ a night. no one could explain to me why my rate went up. i really did not want to stay to argue my case cause i had to catch my flight.its ok they may have overcharged me this time but i will assure u that none of my families or friends that i know will ever stay in this hotel. thats a promise.gud luck to this hotel in ripping off balikbayans and other guests.i hope that this comments ive made will help other tourist to make a decision not to stay in this hotel.
The hotel is attached to a mall and another mall is close by. It is also located approx 30 mins from the international airport (if there is no traffic). Other tourist destination is also close by. Even though the room I stayed at was for handicapped, it was still nice and newly renovated. Overall experience was great.
Our experience of staying at Crowne Plaza was remarkable, and the whole staff were commendable for their very accomodating and pleasant personalities.