Friendly professional staff
The rooms were big, the beds were comfortable, the staff were curtious
Room could've been unlocked on the outside w/o the room card. We didn't realize until the 2nd day. we told the front desk, they had someone try to fix it but no luck. I was told I would get extra Marriott points for the inconvenience, nothing yet
We had a great stay, the room was beautiful, the service was great.
The lighting, seating areas, pillows, and large bathroom
hot water never really got hot
Hotel was very clean, and modern. Staff was excellent
Window view of a Walmart parking lot dampened the overall experience
Very friendly staff. Newly renovated interior.
The room was beautiful and clean. I thankful for the bottle opener. The staff was exceptionally helpful and friendly
I didn't know I could check out from my room The hot tub had gross stuff floating on it
Beautiful appointments, lovely room.
Bathroom a little small
great location, clean rooms and lobby.
I liked the king size bed, the bistro, and the hot tub
The way the room was set up it was hard to see the tv and the tv was too small. Also, a microwave would have been a good thing to have in the
Room was cramped, small. Heating unit was as large as a jet engine. Screen for the window had a big hole in it. Not expected at this star level.
This was all very new and up to date. The rooms were spacious and contemporary. The lobby was gorgeous. The staff couldn't have been nicer and more accomodating.
My only minus was the indoor pool - it's not heated so it's cold for December.
The hot water in the room was non existent. When we told the front desk they told us the maintence man didn't come in until 8am.
everything is ok except the terrible smell of some chemical. Maybe they decorated the hotel recently. We can't breath.
The set up of the hotel was extremely nice.
My daughter was in the pool and stepped on an earring which punctured a whole in her foot. When I mentioned this at check-out we were offered a band aid but no incident report or anything else was offered.
The staff and front desk were outstanding. There was a large party of folks that stayed at the hotel and the kids were treating the hotel like it was their own personal playground...12:30 AM NOT, Michael @ front desk took care of it!
That they left a bottle of water in the room. However, I felt because it was a king bed and for two people- one on each end table would have been nice.
Better lighting options in the Bathroom. Also hot water was not an OPTION it was cold!
Staff very nice
Bed extremely uncomfortable, pool had oil film on top, hot tub had some kind of film on walls, frig had to be moved to actually plug it in.
Clean, friendly staff.
Bathroom sink in a seperate area outside of toilet and shower.
When I went to the room i used the key card to open the door and it unlocked but wouldn't open. I called the front desk and they sent someone who had to use his body to push the door. I asked if it would happen again he said no. However it continued to happen and it was unfortunate and frustrating!
room quality you expect from a marriott/courtyard hotel.
I paid extra for a room with two qeen beds and the front desk person tried to tell me because I booked on Priceline that my room type was not guaranteed. I paid a high rack rate for this room and was disappointed in the front desk persons attitude.
Location and convenient
Staff entered my room at 8am then again at 9am on morning if checkout without warning and was still sleeping. I was also charged xxx dollars for smoking. i do not smoke. will never return.
The hotel was pretty vacant yet when I requested a room with 2 beds instead of a queen and a couch they up my priceline charge $20... that was just plain greety and a bad business practice from my point of view..
it was what we were expecting
housekeeping totally ignored our room 1 of our 3 days there and when it was pointed out to the front desk they did not appear to care much. Didn't even take our room number.
yes, however pool was far to small for swimming, and did not include breakfast, which was disappointing.
The 'common areas' of the hotel are fantastic. Very well appointed. The staff are incredibly friendly.
We liked everything thing about the hotel except the beds. The beds are incredibly uncomfortable and don't really provide a restful nights rest. As an avid outdoorsman, I can sleep comfortably and soundly just about anywhere. But these beds, not so much.
Very friendly staff and accomodations were great. Hotel gave us a free upgrade from a single king to two Queen beds. Excellent breakfast buffet, hot and fresh. Will definately stay there again next time in that area.