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One location in Redmond
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Reviews
2.0 Poor
Dec 2021
8.0 Very good
May 2021
Cons:
Would have liked a choice of car as in SUV ..2.8 Poor
May 2020
Pros:
The low price.Cons:
The agent was not at the desk when I got there. A neighboring car agent had to text her to call her back to the airport. Waited 20 minutes to get service. Then, I went out to my car and found it was a tiny economy car (Ford Fiesta) when I ordered a compact car (“Ford Focus or similar). When I went back to desk to change cars it was now 6:03pm, and she was gone with everything locked up and closed. Had she been there when I arrived for my reservation there would have been time to deal with it. Instead I was forced to drive that tin can car for an 11 hour trip, and felt unsafe. The car had horrible seat stains and generally not clean. So basically everything could have been better about the experience except the price.10.0 Wonderful
Mar 2020
Pros:
Staff at RDM was excellent.Cons:
Staff at Denver - Stapleton need training on returns from RDM.7.6 Good
Feb 2020
Pros:
The staff was great at both locationsCons:
Better signs for the drop off location we had a hard time finding it10.0 Wonderful
Aug 2019
Pros:
The staff was very friendly and helpfulOne location in Redmond
Filters
Reviews
9.6 Wonderful
Oct 2020
Pros:
They upgraded me to a Jeep Cherokee! Very friendly staff, super efficient in getting the rental car, will use againCons:
Outside of Jeep was slightly dirty.5.2 Fair
Oct 2019
Pros:
Pickup easy and helpful. The bad was that I WAS NOT told that there was to be a $100 one way fee. I was not told until I dropped off the vehicle. I am very upset over the whole situation.Cons:
To have been told before hand. I rented the car for a total of about 3 hours of driving to find out that I would have an additional $100 fee added for one way which I told them I was going one way BUT THEY didn't tell me of the additional fee. I will NEVER rent from them again!9.6 Wonderful
Feb 2019
Pros:
Friendly staff and super helpfulCons:
There was NO ice/snow scrapper. We rented a car in Bend, Oregon in winter. The second day there was a snow storm. The front wheel drive and all season tires served us well but I was disappointed to not find any sort of ice/snow scrapper in the car. I purchased one and left it in the car.8.4 Very good
Oct 2018
Pros:
The drop off was fine.10.0 Wonderful
Feb 2018
Pros:
Very convenient at Redmond Airport9.6 Wonderful
Jul 2017
Pros:
Clean car, no problems, handled wellCons:
No cruise control that I could find.