|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Designated smoking area, Express check out, Gift shop, Hot tub, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed|
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|Hilton Garden Inn|
Excellent, 650 reviews across the web
|Service||92% found the |
|Room Cleanliness||76% said |
|Reception||75% said the |
|Breakfast||72% found the |
|Grounds||Nice grounds. 83% of the guests liked it.|
|Price||Price is tolerable. Only 64% had positive things to say about it.|
|Hotel Building||Acceptable building. Only 69% positive comments.|
|Noise level||For only 54%, the |
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Very friendly staff and an inviting lobby.
The mattresses are awful, my husband and I did not sleep well.
Room was spacious, quiet, and the bed was heavenly.
Hard to find in the dark...it was raining out, and we had directions from downtown Seattle.I would absolutely stay here again and felt it was a perfect choice.
Beds are comfy
The heating unit was very noisyThe carpet is rather old, but the room was nice.
Clean and comfortable. Great location for reasons we were in the area.Nice property. Clean, comfortable. Friendly staff. Good location for Seattle area. It was our third time there recently and all experiences were very good.
Staff was extremely helpful and accommodating without making the guest feel that they are putting them out at all. The shuttle service is nothing less than fantastic.
Availability of coffee was inconsistent.The location of the hotel was a bit challenging to find the first time but after that it was GREAT. Staff makes it well worth the effort. The accommodations are not beyond expectation but were very nice for the star level.
Friendly staff, hot tub, location to our eventThis was a nice hotel in a good location. It was a nice option to have a restaurant in the hotel, so that you didn't have to leave if you didn't want to. The pool, hot tub, and exercise room were nice options as well.
The folks at the hotel are Great! The team at the breakfast buffet were Great! Asked for 1 egg omelette, that was what I ask for and what I got! it was perfect! Wait staff was great!
Mold in the and around the shower dial hot/cold and along the edge of the molding of tub. And the fan in the bathroom was full of dust! Removed shampoo ect. and items were not replaced. Kinda a test to see? Guest service gave out no problem, no ?'s.I want to thank the front staff for follow up! They did Great. Lost 1 key they verified who we were and replace it. Greet us.. ect. 1 question what was the whole clock sleep comfort bed thing? The restaurant staff FABULOUS! I asked for 1 egg omelette and they said no they could not, I said that was what I wanted and they looked at each other and said OK??? IT WAS PERFECT!We went back the next day it was so good! The room see above. I did a little test. I removed all the toiletries to see what might be replaced? NONE! So we...
Indoor pool and spa is great to have in this hotel, especially in cold weather.
The heater unit malfunctioned where the fans wouldn't turn off (temperature below 50 degrees outside). Maintanence staff was on site to 'attempt' to fix the issue but couldn't address the issue. No attempts to change my room even when requested.Customer service was lacking. Multiple requests to fix the heater issue were unsuccessful and no attempt is made to change my room. No row away beds available. Will not stay here ever again. Priceline, please don't do business with this hotel any more.
nice and clean but they charged extra 100 and i am waiting on it why they did so
they charged extra 100 and waiting for itnot sure why they charged 100
Closeness to familyStayed for two nights while visiting family in the area. Great room for the price. Breakfast was expensive in dining room. Enjoyed a swim in pool, although could have been warmer. One of the reasons we chose this hotel was the indoor pool.