Award-winning deluxe conference hotel featuring airport convenience with an international ambiance. 5 minutes from Vancouver International Airport and 15 minutes to downtown Vancouver. Located directly on the Canada Line Rapid Rail Transit for easy access to Downtown Vancouver and YVR Airport. A variety of shopping and dining within walking distance. A short drive away from several local 18-hole public golf courses, tourist attractions and many scenic trails in Richmond. 200 guestrooms, including 54 suites. 12 meeting rooms, including a 6,000 sq. ft. ballroom, offering a total of 16,000 sq. ft. of meeting and banquet facilities. High-speed Internet access available in all meeting rooms. Wireless Internet connection in public area. Western and Chinese catering to suit every occasion. One restaurant and a lounge on property providing international cuisine and authentic Cantonese seafood & dim sum. Room service available 24 hours daily. Fitness center featuring a heated indoor swimming pool, whirlpool and exercise area - state of the art brand new Nautilus equipment, treadmill, universal gym, stairmaster, free weight, and rowing machine. Additional hotel facilities include a gift shop, florist, travel agency, on-site banking and a health spa. Complimentary airport shuttle, in-room coffee and tea, iron and ironing board, hair dryer, refrigerator, 2 telephones with voice mail, full size work desk and security safe. All guest rooms are renovated and Sleep Number Beds are available in the majority of rooms. Outdoor and indoor parking available on property. High-speed Internet access available in all guestrooms. Carlson Hotels Worldwide President Award Winner.
Don't have toothbrush and toothpaste in the bathroom
Close to supermarket & train station
The town is almost Cina
Clean room, close to airport, dinner was easy.
Location, no where to walk, had to drive up north for everything we wanted. Pool was old/dirty feeling, did not stay to jacuzzi. Wouldn't stay there for vacation.
Although the hotel was situated out of the city it was very well serviced by public transport, which made it easy to get around.The staff were very friendly and helpful.
Helpful, friendly staff. Excellent meal in dining room. Great breakfast.
Our bed deflated during the night. Staff offered us a new room but we were already in bed & very tired, so stayed put.
Location, Room size was good
The advertised shuttle service was very poor- we had a 40 minute wait to be picked up from airport on arrival. To compound matters we were told that on requesting the shuttle on departure that it left at 10.00 a.m or 12 noon - we needed an 11.00 a.m departrure.We were able after considerable negotiation (and cost) able to depart via the shutle.