|General||24 hour front desk, Air-conditioned, Cable or satellite TV, Complimentary breakfast, Cribs available, Non-smoking rooms available, Parking (free), Smoking rooms available|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets allowed (surcharge)|
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|Econo Lodge Civic Center|
Good, 69 reviews across the web
|Hotel||Hotel is nice enough. 78% positive comments.|
|Location||Location is great. 88% of the guests liked it.|
|Service||100% found the |
|Beds||76% said the |
|Bathroom||For only 67%, the |
|Breakfast||50% found the |
|Hotel Building||Acceptable building. Only 50% gave positive feedback.|
|Old/New Room||Only 60% said the |
|Internet||Internet is average. Only 60% positive comments.|
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Was provided a smoking room, dingy, in poor repair. The linens and towels were clean.
Hospitable manager and staff. Old facility being updated, slowly. It is a good choice if all you require is a night's sleep in a handy location. When they have time to complete more of their renovations it should be great.
The updating they are doing is sorely needed, but they only recently took over this location and will need time to renovate.If I was coming into Roanoke for meetings like I did on this trip, I would be glad to stay here again. Good location, friendly people, and value price.
Breakfast worthless. Outside appearance depressing.It IS a one-star so why would we expect more. Reasonable price for what you get.
The staff was very helpful. It was clean and quiet. The king room I had was very nice with the addition of the couch.
The we-fi connection was not the best.
Was told would be a non smoking room when booked online and no non smoking rooms were available when arrived for check in
Tidy, affordable, well-maintained, great location, friendly helpful staff, reasonably quiet.
The 'continental breakfast' was pretty dismal.
Easy to get off and on my route.
30 feet from the grave yard ???? That was not good. The vent from the next room came into our room and the people were smoking something???? Two Policemen came that night knocking on rooms seeking something., I could not understand the desk clerk at all.I don't have anything good to say about the hotel. Certainly would NOT reccomend it to anyone. Everything on the breakfast was cold, hard and just about uneatable.
The staff was incredibly nice, suggested local places to eat, made sure room was in great condition.The location, price, staff, and quality were all amazing. I was very pleased with the value of this hotel.
The check-in was very pleasant and professional. The room was better than I expected. This Motel deserves better reviews than it is receiving.
The motel is hard to find...but, then many things are hard to find in Roanoke!Check-in was very pleasant; non-smoking room was indeed a non-smoking room. Bathroom was a surprise...clearly upgraded. Only disappointment was no HBO, as promised...but, I spent most of my time watching Alabama defeat Virginia Tech, so I didn't care. Seriously, overall this is a much better Motel than previous reviews.
What made the high ratings were the great service by the hotel manager. He was very accommodating and took every effort in making our stay comfortable and pleasant. His quality service justify the high marks and will make me want to return again.
Tv is old instead of flat screen.The hotel may have rated a one star but the manager's quality service made it a 5 star.