Easy On/Off access to I-90 - NY Thru Way, I-390, Route 15 Rochester Institute of Technology, 4 miles University of Rochester, 8 miles Downtown Rochester, 10 miles Niagara Falls, 90 miles Buffalo, 60 miles Free Wireless High Speed Internet Complimentary Daybreak Breakfast w/ Hot Waffle Station Nashvilles Restaurant and Lounge on site Fitness Room on site Guest Laundry on site Micro-Fridge, Iron and Iron Board, and Coffee Makers
I did not like one thing about this hotel.
Check in clerk was rude, Stayed 15 minutes, checked out. There was no hot water, the room had flying insects swarming. The bathroom had dirty washcloths hanging from the shower curtain. Dirty towels in the tub. Sink bowl was brown from filth. Mini fridge had mold and did not cool. Could hear the band from the bar in our room at 1130PM. Dirty diaper in the trash can. Carpets were worn and the smell was disgusting. Checked out, complained at the desk, three potential guests heard my comments and left. I went up the street to the Fairfield Inn and had a wonderful stay.
It was dirty
Very old and not comfortable. Remote for TV did not work. Room smelled of old smoke. Bathroom door would not close and had a hole kicked into it.
As someone who's worked in hospitality and understanding of the challenges of hotels, staff, and facilities, this is NOT a place I recommend. The Days Inn Henrietta is the worst hotel I have stayed at both in and out the US. Floors/carpet were sticky, furniture was dirty, and bathtub area had stains. Although bed sheets were clean, they had several holes. I booked for 2 nights, and ended up staying elsewhere the 2nd night due to room conditions (they did not allow a refund even after explaining the situation.)
Dirty rooms, dirty linens, outdated furniture, and unhelpful staff. Although price may be cheap, its better to pay a bit extra than to deal with potential health hazards.
Dirty room, food crumbs on bed from who knows. Changed rooms. Very old rooms and beds! Needs some major help.
The room smelled like stale cigarettes even though it was a non-smoking room. I had to ask for room cleaning service at 3:30 in the afternoon on the first day. It was dirty and very out dated. I will never stay there again and don't recommend anyone else. It should be condemned