Accessibility and suitability
Basics
Bathroom
Dining
Services and conveniences
Media and entertainment
Bedroom
Workspace
General
Health and safety
Parking and transportation
Laundry
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season at the Red Roof Inn Rockford East - Casino District is in August, while the low season is in March.
How is the cleanliness of the rooms at the hotel?
Guests have mentioned that the rooms are very clean, but some have reported issues with the room smelling like cigarettes and encountering blood stains on the bedding.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can guests expect from the hotel's customer service?
Guests have praised the super friendly and very friendly staff at the hotel, but there have been some negative comments about the manager's unprofessional behavior.
How would you describe the quality of the beds at the hotel?
Guests have complimented the clean beds and nice showers, but some have mentioned issues with the comfort of the beds and loud music disturbing their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests were disappointed with the lack of room amenities such as a microwave or a mini fridge. It's advisable to confirm the availability of these amenities before booking.
Be Mindful of Noise Levels
A few guests reported experiencing loud music and people yelling, so light sleepers may want to consider this before booking.
Consider Early Check-in
Some guests were denied early check-in despite confirming it during booking. It's recommended to double-check early check-in policies with the hotel directly.
Be Aware of Housekeeping Policies
Some guests mentioned that housekeeping ignored "do not disturb" signs and claimed mandatory full-service cleaning on Wednesdays. Guests may want to communicate their preferences clearly to avoid any inconvenience.
Check for Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units, making it a good choice for guests with mobility needs. Confirming the availability of these features is advisable.
Be Cautious with Safe Usage
Guests reported being charged for safe usage without being asked about it during checkout. It's recommended to clarify safe usage policies during check-in to avoid unexpected charges.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues such as the room smelling like cigarettes and finding blood stains on bedding. It's advisable to check the room upon arrival and report any issues immediately.
Verify Check-out Procedures
Some guests had issues during check-out, including challenges with waking up the front desk staff for early check-out. Guests may want to confirm the check-out procedures in advance.
Consider Nearby Attractions
The hotel's proximity to various attractions, including Midway Village and Museum Center, Rockford College, and La Paloma Gardens, makes it a convenient choice for exploring the area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $58 | $56 |
Cheapest month to stay with an average 13% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.6 | 6.2 mi | Chicago Greater Rockford | 8.0 mi |
