Grand Hotel Donat Superior & Wellness Center

The hotel offers a luxurious and varied dining experience with options for packed lunches, complimentary breakfast, special diet menus, a restaurant, bar/lounge, coffee shop, minibar, and snack bar.

The wellness facilities are clean and offer a variety of different saunas and pools. Guests particularly enjoyed the Russian sauna outside. However, some guests mentioned that it would be nice to have the wellness, especially saunas, opened longer in the evening and also earlier in the morning.

The hotel has a large parking lot in front with many available places, providing convenient parking for guests.

Some guests found the beds uncomfortable, mentioning that the very firm mattress didn't help their sleep. However, the hotel also offers extra-long beds and a variety of room views, including garden, mountain, and pool views.

While some guests found the staff to be nice and service-oriented, others mentioned that the staff was not friendly. However, the hotel staff is warm and friendly, and the reception staff is described as nice and doing their best to provide good service.

Several guests recommended booking a room with a balcony facing the garden, as it offers a peaceful and scenic view.

Some guests suggested bringing your own slippers for the wellness and spa facilities, as they did not receive washable slippers from the hotel.

Guests noted that the sauna opens at 3:00 PM, which may limit access on the last day of your stay. Additionally, they mentioned a lack of fresh glasses for water or tea in the sauna and a limited food selection for dinner.

Guests enjoyed the proximity of a nearby hill for morning trail runs, providing a picturesque and convenient exercise option.

Some guests mentioned discrepancies in the number of swimming pools available, so it's advisable to confirm the current pool status with the hotel before booking.

A few guests expressed dissatisfaction with having to pay for water during dinner, suggesting that this practice may not align with the hotel's overall quality and service.

One guest highlighted that the electrical switches in their room were positioned incorrectly, making it challenging to manage the lights and charge devices when not in the room.

Guests recommended extending the opening hours of the wellness facilities, particularly the saunas, in the evening and morning for added convenience.

Some guests noted that certain services were only available on weekends, and they encountered issues with overcharged items on their bills due to the lack of a manager on site.

A few guests mentioned that they had to request an extra bathrobe at the reception, so it may be helpful to bring an additional one if needed.