Since 1906, The Westin Excelsior, Rome has hosted celebrities, statesmen, and artists visiting the Eternal City. The hotel, which was named to Condé Nast Traveler’s Gold List, enjoys a prime location in the celebrated Via Veneto district. The Westin Excelsior, Rome is known for outstanding service in an exceptional setting. Dine on Roman favorites at Doney Restaurant, enjoy a personalized workout in the WestinWORKOUT® Fitness Studio, or indulge in a shiatsu massage in the Kami Wellness Center. The signature Villa Cupola is the largest suite in Europe. Its grand style is reflected throughout the hotel in the sumptuous furnishings of 281 guest rooms and 35 suites, which boast Heavenly® Beds and marble bathrooms.
The room was big and comfortable. Staff were friendly.
Housekeeping was poor. Also, there were several steps inside and outside the hotel making it a nightmare for parents with a baby and a stroller.
We were upgraded to a suite just because we had mentioned in our booking that it was our wedding anniversary and were offered a bottle of champagne and strawberries upon our arrival..
For such a luxury hotel,I thought the breakfast buffet was not at par.The cleaning crew were often late and forgot to provide soaps and other cometics like gels and shampoos and shower caps.
Excellent location for all the sights and dining locations of Rome. Also, close by to the Metro.
The drain in the shower was obviously stopped b/c the water built up and spilled out into the floor every time we took showers.
I really loved the bathroom. The size, the quality of material, there was marble all over the floor and the walls. The room was also allways very clean and the bed was very comfortable.
The hotel needs some renovation, even though I like the renaissance style and by no means should this be altered. However, it's a pity that the heating did not work properly at a Westin hotel.
The comfort of the bed
I believe it is over-priced
Location of the hotel
problem during checking, took long time.
surounding area location
fisrt they wanted to give an inside dark room,than what I had was on the top flor,with terrible wiew
Comfort and location
Reception staff not really polite or friendly
The bar and lounge area was very beautiful and relaxing. Breakfast was excellent, though expensive.
I did not like the attitude of some of the staff at reception. The plug in the bath was not closing properly. Hot water was not always available.