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One location in Roselle Park
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Reviews
10.0 Wonderful
Sep 2017
Pros:
everything was topnotch. Highly recommend this place.2.0 Poor
May 2017
Cons:
never had my reservation2.0 Poor
Mar 2017
Pros:
NOTHINGCons:
They would not pick us up at airport - causing us to spend money on a cab. When we arrived they were RUDE, asked if they would be driving us back to airport when we returned the car - they said no causing a round trip cab ride of $43.00. We decided not to use their service. Don't like dealing with rude people6.0 Okay
Feb 2017
Pros:
Price and car were greatCons:
Location was ridiculous2.0 Poor
Jan 2017
Cons:
Had to change rental, with completely new rate (twice the price) for the exact same class of vehicles. This was due to the limit in range you can take certain cars from Payless. I would have taken my business elsewhere.3 locations in Roselle Park
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Great priceCons:
All was fine10.0 Wonderful
Feb 2018
Pros:
Nearby8.8 Very good
Aug 2017
Pros:
The staff in Newark were great. Very helpful.Cons:
The high cost for a oneway trip. Too much10.0 Wonderful
Dec 2016
Pros:
It was good3 locations in Roselle Park
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Reviews
2.0 Poor
Jun 2020
Pros:
Nothing. They cancelled the morning of the reservation and didnt even try to help find a replacement.Cons:
More friendly customer service. I realize they are struggling financially but that's no reason to abandon courteousness and caring.10.0 Wonderful
Jan 2020
Pros:
The staff is helpful and friendly10.0 Wonderful
Nov 2017
Pros:
Top service with friendly and helpful people.5.2 Fair
Jul 2017
Pros:
Costume service was ok.Cons:
Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.4.0 Mediocre
Jul 2017
Cons:
La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.5.2 Fair
Jul 2017
Pros:
The car itself was fine, the pickup process was fine, the reps were friendly enough.Cons:
Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.One location in Roselle Park
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Reviews
5.2 Fair
Aug 2017
Pros:
The check in/out process was smooth, although some of the staff did not show good customer skills.Cons:
The vehicle was not fully serviced, it did not have wiper fluid and it was low in coolant.3.6 Poor
Dec 2016
Cons:
This location is the worst. The guys who worked there were rude and unhelpful. They did not have my car when I arrived, and it took over two hours for them to get it. I will never use this location again.One location in Roselle Park
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Reviews
4.0 Mediocre
Apr 2021
Pros:
The price was the only good thing about this rentalCons:
Car was filthy, tire kept going low, and inside of the car smelled like smoke. Worst rental I’ve ever had.6.4 Okay
Jun 2017
Pros:
Quickness of the rental officeCons:
I did not like the price for the size of the carOne location in Roselle Park
Pick-up location | Roselle Park |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |