This hotel has been newly renovated. View the new look of our guest rooms and see for yourself. Free high-speed Internet access in all suites.Free full breakfast. Very close to Dell headquarters. All Comfort Suites are smoke free.
It was inexpensive
The hallways were being painted and it was a bit messy. I am sure that once the work is done everything will be cleaned-up, but meanwhile it looked fairly trashy.
Nothing worth noting
Poor experience with front desk. No manager on duty at 9 am for checkout. Had issue with guaranteed rate, and they charged me $20 extra, due to a glitch in their system, but nobody would or could do anything to correct the problem. Now I have to take it up with my credit card company to see if they can do anything.
When we got to the second floor, where our room was located, we noticed that there were a group of construction men just laying on the floor at the end of the hall. The hotel staff member on duty was fully aware of this group, but made no attempt to remove them or explain why they were all sleeping in the hall. We decided to get a refund and went somewhere else.
The hotel was conveniently located near many restaurants and an outlet mall.
The breakfast was rather plain and although it offered some hot items the quality of the breakfast items was mediocre a best. The coffee was weak and dilluted, the hot water for tea and oatmeal was not hot, and the breakfast offerings should be expanded. Also, even though we placed the "Do Not Disturb" sign on our door, someone was still going into our room while we were out. Extended our stay and the rate was not as good as the one received through Booking.com, dissapointing since we had already been there 4 nights. Usually as a courtesy hotels will offer the same rate that you originally booked. Had to check-out and then check-in again at the increased rate rather than just extend the original reservation.