The Country Inn and Suites by Carlson is conveniently located in the heart of beautiful Round Rock Texas sporting 63 spacious guest rooms, and occupying three floors to give each one of our guests the feeling of home. Every room is equipped with complimentary high speed Internet access, work desk, two line phone with a data port connection and voice mail. For your convenience we have also equipped each room with an iron and ironing board, coffee maker, hairdryer, microwave and refrigerator. The hotel offers a wide array of amenities for our guests including a 24 hour business center, fitness center, valet laundry, a complimentary buffet breakfast, and USA Today.
I asked for several simple requests of the hotel - such as a receipt or to move me to another room because the room wasn't great. They helped me with nothing and restated that I booked through a third party site and because of that there was nothing they could do to help me. Guess they don't like guests that book from this site or any other site.
The room was old and smelled moldy. The bed was very uncomfortable. Towel racks were falling off the wall.
Rooms were spacious with good lighting. Beds were comfortable with plenty of pillows. Supplies (coffee, shampoo,etc.) were replenished every day.
Television was a bit small for the size of the room and the guide was not clear (KXXXXX was a local station, is this a major network like NBC?)
I think it is weird that we had to deposit $100 then in the mornig I had to pick up my monie and can you be leave They went to check if I didn't take a f!!!! Pillow I worked at a hotel before And never went and check the room then give them there moni Back and breakfast is bad trash not picked up it smells the spray To mask the Oder but when you walk in its ok but the front desk people are pis off At he whole world and they look at you as if I own own them but I think I will Never go back I will and better yet to pay another $20 more then to go back there We almost go Austin a lot but never say there again yes that's wright