Borneo Royale Hotel

Guests have praised the delicious and varied breakfast options, with multiple choices and good taste, earning a high rating of 9/10 for breakfast quality.

The hotel is easily accessible and attached to a mall, providing ample shopping opportunities and good dining options in the surrounding area.

Guests have appreciated the friendly and helpful staff, with fast service from housekeeping and technicians, contributing to a positive experience during their stay.

Several guests have expressed concerns about the cleanliness, particularly regarding dirty bathrooms, old and torn towels, and dirty carpets, suggesting that improvements are needed in this area.

Guests have consistently praised the comfortable beds, providing a good night's sleep and contributing to a positive overall experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported incomplete toiletries and limited room amenities. It's advisable to check the availability of all necessary items upon check-in and request any missing items promptly.

Guests appreciated the hotel's flexibility in allowing early check-in. If you have specific timing needs, it's worth contacting the hotel in advance to arrange this.

Many guests highlighted the convenience of finding good food around the hotel. Consider exploring the dining options nearby for a variety of meal choices.

Several guests mentioned issues with room cleanliness and maintenance, such as dirty carpets and broken furniture. It's advisable to inspect the room upon arrival and report any concerns to the staff.

The hotel is connected to a mall, providing easy access to shopping and dining options. Guests can take advantage of this convenience during their stay.

If you anticipate needing an iron during your stay, it's recommended to request it in advance, as some guests mentioned limitations on iron usage and availability.

Some guests experienced difficulties with the hotel's Wi-Fi. If reliable internet access is important for your stay, consider confirming the Wi-Fi connectivity with the hotel in advance.

Guests reported noise issues, particularly from the road. If you are sensitive to noise, consider requesting a room in a quieter location within the hotel.

While some guests praised the breakfast, others found it to be limited. It's advisable to manage expectations for the breakfast buffet and explore alternative dining options if needed.