Services and conveniences
Basics
Accessibility and suitability
Health and safety
Dining
Pool and spa
Parking and transportation
Media and entertainment
Bathroom
Outdoor
Laundry
Workspace
General
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a spa, hot tub, pool, complimentary breakfast, and free parking.
How is the cleanliness of the rooms and the hotel in general?
Guests have mentioned that the rooms are clean and modern, but some have reported issues with uncollected trash and cleanliness of bedding.
Are the beds comfortable?
While some guests found the beds comfortable, there have been complaints about dirty sheets and uncomfortable bedding.
What are the common concerns about the hotel?
Some guests have expressed concerns about the presence of homeless individuals, uncleanliness, and issues with staff and room maintenance.
When is the best time to visit the hotel?
The low season is in October, and the high season is in January, so consider these times for a visit based on your preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Location
Some guests reported issues with noise and disturbances from other guests. Requesting a room away from high-traffic areas might help ensure a quieter stay.
Verify Room Cleanliness
Several guests mentioned cleanliness issues, such as unclean bathrooms and stained bedding. It may be beneficial to inspect the room upon arrival and request a change if cleanliness standards are not met.
Check for Functional Amenities
Some guests experienced non-functional amenities, such as TV remotes and heating. Testing these upon arrival and requesting replacements early can prevent inconvenience during the stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Arden Fair Mall and California State Capitol provides convenient leisure options. Consider planning visits to these nearby places during the stay.
Inquire About Breakfast Variations
While complimentary breakfast is offered, some guests noted a lack of variety. Checking with the staff about breakfast options and variations may help manage expectations.
Address Security Concerns
A few guests expressed discomfort regarding the presence of homeless individuals and security issues. Inquiring about the hotel's security measures and addressing any concerns with the staff could provide peace of mind.
Confirm Special Requests
If specific amenities or services, such as extra towels or room location, are important, confirming these requests with the hotel in advance may help ensure a more tailored and satisfactory experience.
Evaluate Noise Levels
Some guests encountered noise disturbances from both inside and outside the hotel. Bringing earplugs or a white noise machine could help mitigate any noise-related issues.
Plan for Transportation
As transportation may not be readily available, especially during low season, arranging for transportation in advance or exploring nearby transportation options could be beneficial.
Manage Expectations for Hot Water
Guests noted limited availability of hot water on weekdays. Being mindful of this and planning showers accordingly, especially during the week, may help avoid inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $75 | $81 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 274% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 2.4 mi | Sacramento Intl | 9.7 mi |