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5 locations in Saint Albans
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Reviews
8.0 Very good
Jul 2020
Pros:
Staff and location in Saint Albans, WV is excellent.Cons:
Unfortunately the vehicle I was given had bald tires in the front. Awful handling with minimum water on the road.9.2 Wonderful
May 2019
Pros:
Erin, the girl working the counter was AMAZING!Cons:
The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.2.0 Poor
Aug 2017
Cons:
My reservation was made for the downtown location. Not the airport as my search requested5.6 Fair
Jun 2017
Pros:
Vehicle was fineCons:
I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUV6.0 Okay
May 2017
Pros:
Car was good quality and as expectedCons:
Promises from the car representative. Promised a drop off at the end of the trip which did not happen. Stated that the insurance would be for 2 rental days, but charged for 3. It was unacceptable practice.2.0 Poor
Mar 2017
Cons:
they didn't have any cars and no one to pick me up had to go to airport and pay 50% more2 locations in Saint Albans
One location in Saint Albans
One location in Saint Albans
Filters
Reviews
2.0 Poor
Oct 2022
6.8 Okay
Aug 2017
Pros:
Everything was satisfactory.Cons:
The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.6.4 Okay
Aug 2017
Pros:
Scarcity of vehicles caused upgrade. Quick check in.Cons:
Long long slow slow line. Slow computer system. Multiple people in training.One location in Saint Albans
Pick-up location | Saint Albans |
---|---|
Rental locations | 0 |
Airport locations | 0 |