Grand Hotel Des Bains Kempinski

The hotel's spa and wellness center offers a range of massage treatments, beauty therapy, sauna, and an indoor pool, providing a relaxing and rejuvenating experience for guests. The spa facilities, including the sauna and pool, have been highlighted as a reason for guests to return to the hotel.

Some guests have mentioned that the evening meal in the restaurant was average, and the breakfast did not meet their previous expectations. However, the Italian restaurant has been praised for its quality and service.

The concierge service has been described as extremely helpful and fantastic, providing excellent assistance to guests. Additionally, the management was very reactive and corrected any inconveniences immediately.

Guests have consistently praised the hotel's cleanliness, wonderful housekeeping, and the attention to detail in maintaining immaculately clean rooms. The staff's dedication to cleanliness has been highlighted as a positive aspect of the hotel.

The hotel provides amenities such as babysitting or child care, cribs, kids' meals, a kids' club, and an indoor play area, catering to the needs of families with young children and ensuring a comfortable and enjoyable stay for both parents and kids.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests were impressed with the spa facilities, particularly the sauna and pool. Consider indulging in these amenities during your stay.

Some guests found the rooms to be a bit far from the center, so if proximity is important to you, consider this when selecting your room.

Multiple guests praised the concierge service, describing it as the best they had ever experienced. Don't hesitate to seek their assistance for recommendations and bookings.

While some guests praised the Italian restaurant and breakfast, others found the evening meal to be average. Consider exploring dining options outside the hotel for a varied experience.

Some guests mentioned that certain rooms were not upgraded, so if this is important to you, consider inquiring about room options and upgrades during the booking process.

Some guests were surprised by the additional charge for parking. If you plan to drive, factor this into your budget when planning your stay.

Guests who booked through third-party platforms mentioned limitations in receiving loyalty points and room allocation. Consider booking directly with the hotel if loyalty benefits are important to you.

The low season in June may offer a quieter and potentially more affordable experience for those who prefer a less crowded environment.

The hotel's proximity to attractions such as Casino St. Moritz and the Segantini Museum makes it convenient for guests to explore the area. Take advantage of these nearby attractions for a well-rounded experience.