the reception staff were very helpfull, our room was lovely and the view amazing
I was dissapointed that towels were not provided at the pool. The lighting in the restaurant was too harsh in the evening and the atmosphere was spoilt by this. i also found one of the waiters quite bolshy and not a credit to the rest of your staff
We liked the location with splendid views of the surrounding countryside.The garden area and pool side area were pleasant for relaxing and the pool side lunches were very good
We were disappointed by the lack of staff to attend to us as guests . No porter to take our bags to our room . Not accompanied to the room to show us where it was or show the facilities . No staff except a receptionist to get us drinks in the evening . Untrained staff in the restaurant . Delay in service in the restaurant in the evening .
Stunning views of San Gimignano and Tuscany. Fantastic location. Excellent spa. Good pool area. Good room. Good food. Good staff.
Really nice restaurant and wait staff.
It was really quite expensive for what it was. The pool wasn't great.
Situation, staff friendliness, room and room terrasse with view on Toscany hills, spa and fittness centre, swimming pool, quietness, restaurant
The location of the hotel and its facilities are excellent. The staff were very attentive and helpful.
landscape, location and facilities
Room and pool
Breakfast and bathroom supplies no hair conditioner
View, food, cleanliness, internal design, facilities
The facility itself is charming and has a great location.
Service. Almost non existent. Perhaps not for a lacking of trying, but rather poorly managed.