When you stay at Extended Stay America San Jose - Airport in San Jose, you'll be near the airport and close to San Jose Municipal Golf and Santa Clara University. This hotel is within close proximity of Avaya Stadium and Edward Peterman Museum of Railroad History.
Make yourself at home in one of the 138 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in the lobby.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided at no charge.
Great customer service
Staff ,hot breakfast,pool,spa,internet,office,huge spacious rooms,
Good experience, especially for the price we received!
Close to the San Jose airport.
Extremely disgusting hotel. The bed sheets have blood stain on them. Was there a murder in the room they assigned us?
It was amazingly outfitted with everything you until would ever need to feel like you were at home.
Close to airport quick check in and out, continental bfast
No juice, bathroom right next to the bed
The room and pool and spa everything was clean.
the whole entire floor I was on smelled solo bad like feces it was unbearable....
plumbing was not working properly. The breakfast was awful.
The cleanliness and maids where helpful and j it pushy k
The breakfast was good.
location and that I could cook
they don't have enough cooking utensil for every room--
Cleanliness, maintenance, room with kitchen facility
Not anything particular
Several things needed repair in the room.
it was very clean, spacous, the room was arrangerd nice decerated wonderfully which made it very calming and relaxing for me and me my husband and son .
the desk was so ready to fall apart it was barely able to hold my note pad. i wouldnt trust my laptop on that thing.. the breakfast was really not even worth mentioning to be honest
I liked the kitchenette, the little living room and the price Also very clean
Diego has the best customer service thank you
The hotel was in a good shape. Everything in the room worked, lights, low noise fridge. The swimming pool was clean.
The internet connection was not that stable (the wifi signal was good and strong). I lost my skype video connection every couple of minutes (both on my laptop and ipad).
location and decent breakfast
there was never any hot water in the morning when I was showering. I told the hotel staff and all they said was sorry.
location was reasonably close to where I needed to go
They only had a smoking room. Did it reek of cigarette smoke!!! Fortunately, the window opened and I slept with the window open although it was slightly chilly.
I've never been in a room that was worse in smell than an ashtray 'literally'. AND MANAGER WAS RUDE AND DISRESPECTFULL.
They told us breakfast was served until 9:30 but we got down there just after 9 and they were cleaning up. Hot breakfast is only served during the week so even though we got downstairs earlier on SAt, we had cereal
They told us breakfast was served until 9:30 but we got down there just after 9 and they were cleaning up. Hot breakfast is only served during the week so even though we got downstairs earlier on Sat, we had cereal. NO SHUTTLE which cost me $30 extra!
The room should be cleaned better.Found hair and dust in the surrounding and on the bed .
Didn't like the people who hung out in the hallways throughout the whole night.
The pimps in the hallway.
Staff were polite
Smelled like pot on the entire floor. I could not sleep.
Good location: less than 2 miles to the airport and centre of downtown.
Sh'd have put a ringing bell at front desk in case guests need to speak to the receptionist: there's no staff at the front desk all the time, once I yelled hello & stood there waiting for 5 mins, till a housekeeping lady past by & helped get the recepnst.
for an extended stay they had no dishes in the room
staff was not very plesant
Walking distance from light rail and airport buss (buss route 10)
They lied about having an airport shuttle! It's only offered after 7 AM and only Monday-Friday! Stinkey room and signs of wear and tear. Some TV channels say they aren't paid for! They had to photocopy my credit card!!! I hope they shred that: s
The rooms were and included a full refrigerator, microwave, and stove. The hotel had free Wi-Fi internet and also had a very convenient location. Young kids had fun in the pool.
The breakfast was very basic and ends fairly early
They allow pets. Nice to have a kitchen to cook in.
The kitchens are not stocked with kitchenware. You need to call the front desk and they will bring you some IF THEY HAVE ANY.
The hot tub was really nice. The rooms were clean, adequate space. Free wifi.
The pillows were uncomfortable and the there was a lot of noise late at night (2 a.m.) from rowdy guests. Thicker walls would have been nice.
The room was adequate.
Hotel website advertised a hotel shuttle. Arrived at the airport at 1020 pm. Called hotel to request the shuttle and I am told the shuttle stops running at 8 pm. No where was this advertised. Hotel staff could have cared less.
Big spacious, comfy room. It even had a kitchen (but we didn't use it)
They gave us a smoking room. This was a very unpleasant surprise because it smelled horrible. That was really the only complaint. We tried to check in early but they did not let us either.
The refrigerator wasn't pluged in , when I pluged it in it made a horrible noise, the shower didn't drain, bad experience .
Key card wouldn't work, always had to go and have reset, last night waited 45 mins, never worked. Staff had to manually over ride and we couldn't leave the room w/o being locked out. Staff didn't seem to care
Quiet area away from the airport & freeway but close to downtown.
It's getting old and could use a remodel. The appliances are not in the best of condition and the shower head needs to be replaced.
close to light rail
flawed room design making customers uncomfortable (broken bathroom lock, derailed drawer, ac right next to sofa bed, LOUD fridge, no tv view angle from bed, hidden trash can, somewhat unhelpful staff, no shuttle service to airport during weekends)
noting it was nasty !!!!!!
Check in horrendous. No clean rooms until 3 unrealistic. Room dirty. no hangers and blankets had holes in them.
Room is attractive but not functional.
I went to San Jose for an interview. There was no alarm clock and the room phone didn't work, so no wake up call. No pots, pans, or forks. Microwave not even capable of making microwave popcorn.
Location. The staff was responsive to our needs and relocated our room to all non-smoking when we asked.
The third floor is partially SMOKING. The hallways are thick with smoke which permeates your non-smoking room.
Kitchen in room
Hotel location changed and no swimming pool.
No ironing board or iron in the room. Refrigrator not working. Unclean floor.
Kitchenette in room. Breakfast provided. Friendly staff.
Room cleanliness and maintainance were below standard. Priceline did not notify me about the specific check in and deposit requirements of this hotel.
The continental breakfast was less than expected. My neighbor kept slamming his door all nite, both nites I was there! By the second day I was a zombie.
The only thing good was there is a kitchen
The blankets had holes in them and it didn't seem to be very clean
The morning breakfast...
yes all the roaches in the room i had to ask to be moved to another rooom..and priceline did not tell me that the hotel wanted to swipe my visa card for $100 which i did not have on that card.thankfully the front desk clerk did not swipe it..
Had a kitchenette. Even though I didn't use it.
They had coffee but no cups.
breakfast was next to nothing room service did NOT clean the room pool was dirty.
Very comfortable, fully equipped... my room was like the ideal studio apartment for a single person...
Although the ESD was easy enough to get to it wasn't all that great. The Front staff didn't talk with you unless you stood at the counter and waited for them. the room had ants in it. All in all ESD have not done anything to impress me.
I really enjoyed my stay here. The place is clean and I absolutely love the free breakfast!! Room is clean and staff is friendly. Would recommend to friends.
The front desk is supposedly staffed from 7 am to 11 pm, but the mornings often found it unstaffed until well past 7 am. Of course, they do have staff available on-call when the front desk is closed, but it's not the same thing. The free breakfast is, as expected, somewhat limited in the number of offerings, but reasonably good - except that they seem to make all their scrambled eggs at once. It is open from 6 am, but by 7 am the eggs are so overcooked that they are green. Other than that, a nice basic hotel with nice, basic studio apartment-like rooms. Good small kitcken with refrigerator, microwave, electric stove, dishwasher (free detergent), a few pots, plates, bowls, flatware, etc. There are a few food service establishments within walking distance (Dennys, McDonalds, etc.), but the kitchem made that an option rather than a necessity. Supermarket 2 miles away and a convenience store a block away. Light rail local transit, Valley Transportation Authority (VTA), also a block away. Loks like good service, although I did not have a chance to use it Not luxurious, but convenient and well kept up. I would stay again if I was visiting the area for a week or more.
Completely fine. Because it was so cheap I expected to get just a basic room, but it was actually a studio suite with kitchen, sitting area, TV, bed, & bathroom. Everything was clean & the staff were friendly & helpful. The room had a faint whiff of Lysol to it, which was less than ideal but not a huge problem. Internet costs extra ($* per stay) which was annoying since at most hotels it's free.
Friendly staff, nice room, but the bed was very firm, hard to sleep in. Would stay again though depending on price.
I really liked all the amenities here. There is a pool, jacuzzi, workout room, free breakfast bar (AM) & snack bar (PM). Business Center had printers, computers, etc. VERY clean. Kitchenette was great: Fridge, Microwave, Dishwasher, Disposal. Staff friendly. Here for business. Would DEFINATELY come here again.