Hotel Vienna

Guests have described the food at Hotel Vienna as delicious, with a delicious breakfast buffet and delicious dinners. However, some guests have mentioned that the food was mediocre and overpriced for the value.

Guests have praised the hotel for its cleanliness, with big, clean rooms and very clean, comfortable, and modern rooms. However, some guests have mentioned issues with the cleanliness, such as small blood spatter on the wall in a room and black mold at the bottom edge of the shower tile.

The staff at Hotel Vienna has been described as very helpful, friendly, and wonderful. They inform guests about local events and provide delicious food at both dinner and the breakfast buffet. However, some guests have mentioned issues with the staff, such as treating guests less well because they booked through Booking.com.

Hotel Vienna offers on-site parking and underground parking with chargers available. However, some guests have mentioned issues with the parking, such as not receiving much information on arrival about the pool/sauna/meals and road construction affecting their stay.

Hotel Vienna is nearly perfect for its location, close to restaurants, lifts, and hiking trails. It is an excellent location with great service, especially for those interested in skiing, cycling, fishing, and evening entertainment. However, some guests have mentioned issues with the check-in time mentioned in the email being wrong, causing confusion and delays.

Some guests reported issues with their initial room, such as a locked toilet cover and small showers. It may be beneficial to communicate specific preferences or concerns with the hotel staff when booking to ensure a satisfactory room assignment.

If an early breakfast is essential, it's advisable to confirm this directly with the hotel to avoid any disappointment upon arrival.

A few guests mentioned feeling treated differently due to booking through certain platforms. It might be helpful to clarify any potential discrepancies in service expectations when booking through third-party websites.

While the hotel generally offers modern and comfortable rooms, it's worth noting that some guests experienced discomfort during a heatwave due to the lack of air conditioning. This is something to consider, especially during warmer seasons.

Some guests felt they didn't receive sufficient information about the hotel's amenities upon arrival. It could be beneficial to inquire about the available facilities and services to make the most of the stay.

A couple of guests encountered confusion regarding the check-in time mentioned in their booking confirmation. Verifying this detail directly with the hotel might prevent any unnecessary delays or misunderstandings.

The hotel's location is close to restaurants, making it convenient for guests to explore various dining choices beyond the on-site restaurant.

As the hotel is located near a night club, guests seeking a quieter environment may want to consider this aspect and possibly request a room away from potential noise disturbances.

Some guests did not receive information about the included spa facilities, so it's advisable to confirm these details upon arrival to fully enjoy the available amenities.

In the event of unexpected circumstances preventing the hotel from hosting guests, as reported by one reviewer, it's reassuring to know that the hotel made alternative arrangements.