Thomas and Alex are great hosts - we were definitely given the feeling that they cared about us and our comfort. Housekeeping staff very meticulous. Loved the deck area overlooking the caldera. Rooms are spacious. The view is amazing.
At first I was a bit daunted by the all the steps but every thing else was so positive that I quickly forgot about them.
The view from my hotel room door was absolutely breathtaking. You could see the entire caldera, the town of Fira on the rim, and look down on the tourist ships far below. The hotel was nice and run by two fellows who were very friendly and helpful.
One minor thing that bothered me initially was that the local town had removed the sign pointing the way to the hotel as part of some roadwork. However, the hotel manager said the sign would be back up the following week.