AAA Five-Diamond Fairmont Scottsdale Princess has come to reflect the dynamic environment that surrounds it, where sun-washed stone and bright green cottonwoods rise up to meet the pale-blue sky and majestic purple mountains. Four award-winning restaurants, state-of-the art meeting facilities, innovative wellness program Well & Being Spa and two 18-hole championship golf courses, this highly acclaimed Scottsdale hotel resort is truly an experience like no other.
We got a great deal on a 4 night stay at the Fairmont. Just remember that there are miscellaneous fess travelocity does not cover such as 29 Resort fee, parking fee and taxes.
Had bed bug problem and staff was barely accommodating. The grounds are nicely laid out, but you need a golf cart to get from one side of the hotel to the other and it is impossible to provide 5 star quality for that scale. Restaurants, internet, just about everything very overpriced. Needed magnifying glass for meal in the steakhouse.
If I could make the Fairmont my second home I would. The choices in restaurants, the amazing food, activities for kids, not to mention the beautiful location and setting make this hotel my only choice when I go to Scottsdale!!!
The Fairmont was an amazing experience. Although my husband and I went alone to enjoy the beautiful pools and spa, this hotel has all the essentials for an amazing family trip. They have a child care service that is educational and fun, 2 pools geared towards families and included some amazing holiday activities including playing a Disney movie on a large screen at the pool in the evening. My husband and I spent every last minute at the hotel before we left for the airport. We wouldn't stay anywhere else and will be bringing the kids next time!!
This was a great price and a great stay at a great resort
The beds were so bad I got no sleep the whole time I was there. Coffee make was a joke and everything was over priced. Ive stay at Fairmont In Maui Hawaii and it was worth every penny. This hotel on the other had not so much. The people were super friendly but that is it. Im coming back in June and to say the very least I WILL NOT BE STAYING AT THIS HOTEL....
The only negative about our stay was that the desk clerk checking us in got the room number wrong. There's a building letter and a room number. She gave us the wrong letter, which sent us in circles for a while, but a helpful housekeeper sent us in the right direction. The room was great. The view fantastic. The bathroom was fabulous! I would have preferred a coffee maker that made a full size cup - but other than that, no complaints.
This is a nice hotel overall. It started out wonderfully with top notch service and even allowing our 7 year old daughter to pick out a stuffed animal from their collection - she had a look of wonder on her face! Our first room was beautiful but had an issue with the shower door that needed to be fixed so we had to move rooms with profuse apologies from the front desk. Our 2nd room #40no charge#41 was a casita in a private area with its own private pool and was very nice. The downside was that we had some ants in the bathroom. But! We really enjoyed the several pools - it was great to have a choice. The water slides were really fun. The service was great. Poolside service was also great and delicious. We found some restaurants nearby to enjoy so we didnt pay top dollar for every meal but what we had at the hotel was really good #40namely breakfast#41. We also had a wonderful time fishing in the pond together - a good photo op. I will say that the huge size of the grounds was a bit offputting every place was a hike to get to. We will probably stay there again.
First Class experience from start to finish. Excellent, clean and comfortable rooms with espresso machine, fridge and big LCD TV. Large rooms and bathroom with upscale amenities. Walk in Closet. Balcony with upscale furniture for coffee in the morning. All the features you would expect in a 5 star hotel on extensive and lush grounds. We will be back!
We had a mini suite in the Gold Level, that comes with free internet and continental breakfast. The room was nice and spacious. We had a balcony but the view was blocked by trees. There are pools everywhere, the main one has tubes to float around and was well heated. There is a fishing pond(catch and release). There are many fountains, a garden, and fire pits with comfy chairs all over the place. It was pricey but nice for special occasion. Room service was good and has a night owl menu and 24 hr desserts. There are many restaurants and things to do very close to the hotel as well.
The Fairmont was an impressive hotel, though it's fairly far away from the airport. It had 3 large pools, a fishing pond (all poles and tackle provided), a decent gym, and great food. It's a large facility, I had to use my map to find my room. The room was very nice and the staff was friendly. The only problem was finding a lot of bogus charges on my final bill. I'm glad I didn't do a quick check-out. I didn't have a vehicle, but they had charged two nights of parking on my bill and mail service on a day I had a do not disturb sign on my room. They did fix it quickly - after I told them.
The resort is really quite stunning. Fountains, citrus groves, gorgeous pools, etc. However, beware if you are staying to relax and lounge around at the pools. The resort apparently allows outside groups who are not staying there to pay to use the pools. On the days we were there, a large group of people (same group every time) came sauntering in to the pool area carrying ice chests full of Budweiser, and proceeded to blast Lynrd Skynrd from their boom box. Even the servers were annoyed and told us that they were not guests of the hotel, but they said there was nothing they could do. Don't get me wrong, I have nothing against Lynyrd Skynyrd per se, but come on...when I'm spending that much money at this resort, I expect a little more tranquility. For that reason, I don't think I'll stay there again.
If you enjoy a hotel with absolutely no views this is the hotel for you. It's as if you are in New Jersey on sunny day. Gee one would think that with all the positive reviews it's a 5 star resort. Guess what it isn't. Pools are overly crowed, there is no breakfast buffet and you do not get the feeling that you are even in Arizona. Where are the mountains. In summary if you enjoy dark rooms, no views, crowded pools, enormous grounds then this place is for you
The staff was so friendly and attentive. When we first arrived we were a little put off by the decor and odd shape of our room. I think it may be one they have not refurbished yet. It was clean and the bathroom was roomy. We had breakfast in The Bistro the first day because it came with a promotion. It was so excellent that we spent approx. $50 on breakfast the other days. The pools were lovely and the spa was awesome. Well worth the price of admission. I had a heavenly facial that was so much more than just a facial. The extra pampering was awesome. Be warned the bar was very pricey but sitting by the firepit outside made it a little easier to take.
We are AZ locals and just wanted to feel like we were having a little Labor Day get away. We were lucky enough to find a great rate so we chose the Princess. However to our dismay we were greeted to a 1500 person pool party at the hotel that weekend. We had no idea that this hotel leased out its pools, bars, and dining outlets to 3rd party companies that are not part of the hotel. While I could accept this practice with the dining establishments I found it very annoying that this was the case of their pool. Most of the party goers were not even staying at the hotel. The front desk informed us of the party but neglected to tell us that there were 4 other pools to go to on the property that were free from the mess. After getting our room we found that our ''room with a view'' was of the pool with the party. Not our idea of a good time. After several annoying hours of Techno bumping through our walls we asked the front desk to switch rooms. They were very kind and moved us down to a Casita in a very quiet area of the property. This room was also much more modern than the old dingy style of the first room. We did enjoy our stay but not after several hours of major annoyance. Deals are good but make sure to check and see what is going on at the hotel during your stay. Also the Michael Mina Burbon Steak is located here. Great food and awesome martinis but be prepared to pay through the nose. I paid $18 for a Wedge salad...It was great but come on.....it was a Wedge!!
I checked in for the night after significant airport delays. Bellman was exceptionally helpful in assisting me to my room. Hotel is very large and is quite a trek to majority of rooms. Mini-bar costs are ridiculously expensively - but not unusual for nicer hotels. After getting in late, I received random phone calls around 4:30 AM. Check out was VERY difficult. The desk clerk was completely incompetent - which made the check out take an exceptionally long time. He couldn't find my reservation and basically suggested I was giving him the incorrect name. I mentioned the call I received early in the morning noting I was on very little sleep. He responded with there are several hundred guest rooms and it could have been anyone calling. Very rude overall. I have stayed there in the past and staff has been much better.
My mother and my two daughters and I had a girls shopping weekend in Scottsdale before the kids returned to school. We thought wouldn't it be fun to stay at the Princess and make it really special. We have stayed at the Fairmont Hotels in Bermuda, Victoria, Banf, and Jasper and after our stay at the Scottsdale Princess, I do not think I would consider staying at another Fairmont Hotel again!\n\nThe stay was deplorable from the moment we pulled in. The Bellman was extremely confusing about the valet services. My mother is a member of the Fairmont Gold Club and when checking in requested that we have a room centrally located, as my mother uses a cane and we wanted it to be easy for her to get to the hotel's amenities. The desk clerk was extremely rude and stated that they were completely booked for the weekend and certainly could not guarantee anything like that! The clerk offered to have a golf cart take us to our room , when we went outside to the bellman, we were told that there was no way we could be taken in a golf cart and that we should walk. After a discussion we were given a ride. The bellman who took us to our room was very nice and helpful.\n\nAt dinner we sat in the family dining room and waited over 25 minutes for a waiter. The childrens buffet was stone cold. When this was brought to the staffs attention they simply relit the sterno under the buffet. They didn't heat the childrens food, bring out hot food or anything. The dining room had 5 tables that hadn't been cleared. \n\nThe childrens pool was filthy, we had the same wait service at the main pool rest. and poolside. \n
Disappointing... The bathroom was never thoroughly cleaned. The sliders to the balcony had finger prints all over them when we arrived and they were still there when we left. Dust lined the floor molding next to the chest of drawers. Not to mention Pringle Potato chips on top of the Hutch. Extra attention should be given to the cleaning services of a room especially in between each guest, and at a 5 diamond Hotel!
I was disapointed in this hotel. The bathrooms were nice. The rooms were equal to 3 star at best. We were told there was not a waterslide when we checked in and there is one. The entrance to the halls look like hospital doors. The walk ways are dirty and really need to be pressure washed. Poor location. I was surprised this hotel got a five star rating. TRy to star close to the main lobby as hotel is spread out. Its easy to get lost .