clean room with friendly staff. Restaurant was very good. Room is on the smaller size but very cozy
I loved the decor of the hotel and our room was absolutely stunning and always smelled so fresh. The mattress was so comfortable and the pillows were great. The restaurant and bar had excellent service and the food was good.
Our only complaint was that we had a handicapped shower. And we didnt ask for one. Oh and the free continental breakfast could have some waffles or bagels.
Very nicely re-done and the staff was very friendly.
Breakfast was mediocre.
The newly decorated rooms and cleanliness of the rooms.
The continental breakfast could have had more of a selection of choices.
Location of hotel. Near Cayuga Lake and wineries. Rooms were decorated differently than other hotels (like). Bar area was nice. Had a restaurant. Bed very comfortable! Staff very friendly. Continental breakfast was included.
No ice machine or refrigerator in room. Need more racks for towels and one more chair in room.Continental breakfast was so so. Needed warm food like eggs, bacon, etc.
Beautiful hotel with huge rooms - the room felt like a ballroom. Bathrooms are nicely done and clean. Friendly staff. Loved the chandiliers in the rooms.
Gym located down street but could not find it in sub zero weather. Coninential bfast had good muffins and coffee, but they provided things like oatmeal with no way to prepare - microwave & toaster would be nice. Room could use a comfy chair.
The rooms were crisp and very clean. So nicely decorated. Warm feeling but still contemporary. Would definitely recommend The Gould. Staff were very friendly! The food in the dining room was one of the best I have had.
Older building but renovated to be contemporary to a degree. Really liked it!!
Setting HVAC was tedious, even with good instructions.