The price was great for a short stay. The hotel has a nice location on the water. You can rent snorkel gear, get in the water at the hotel, and see amazing Red Sea aqua life.
We enjoyed the swimming pools and beach area and loved the garden setting and look of the resort. The family suite was very comfortable and the staff were very friendly and generally very helpful.
As a family with two children including a baby we found it difficult negotiating the steps every day with a pram especially at night - as the resort caters to families we would have expected ramps to access all areas not just some areas. The family suite contained a lovely kitchen but was totally empty of plates, cutlery etc which seemed a bit strange.
Lovely location and grounds, spacious rooms, with good onsite options of recreation - snorkelling, diving and parasailing, decent choice of restaurants
can be more professional on offsite tour arrangements - such as glass boat rides on naama bay (our driver was late by 30 minutes to pick us), and Mt Sinai climb at night (the guide turned up without any lights!). The shuttles to Naama bay needs to be hourly and complimentary.
Breakfast, location, facilities, organised, cleaniness, flexibility of front desk: on day 1 were not able to give us the room we booked but after the first night booked us into a familiy suit, bigger what we booked
Limo service poor, hagging by spa staff on the beach, Aqua Bar has some constant noise from underneath the pesestrian bridge (pumps?), disco at nearby lighthouse noisy (not every night though), food tend to be overpirced and boring at hotel restaurants
I want to say that when we arrived to hotel there was only 1 room for us instead 2 reserved rooms. And i had no notification about it before!