We are situated in the beautiful surroundings of 300 acres of gently undulating Bedfordshire countryside. The historic site dates back to Domesday times and with our wide range of facilities we can provide the perfect venue whatever the occasion. We Have refurbished our 20 rooms, serviced from our adjacent Golf Club House which offers bar and restaurant facilities. We also have function Suite and various sizes of Meeting rooms. We also have two 18 hole golf courses and a 24 bay floodlit covered driving range, we also have on Site 2 permanent PGA Golf Coaches. Free Wifi available in rooms.
Cranfield conference centre had a water leak so we had to move reservations at last minute. The rooms were well kept and refurbished to a good standard but the shared areas, corridors, and gardens and grounds of the hotel annex were looking dated and tired. Breakfast and service in main clubhouse in the morning were good. Overall, fair value for money.
The Restaurant Manager was able to sort out the problems that I encountered
I has specifically asked if the hotel had a restaurant for evening meals. I was told that it did.. When I arrived I was given a menu which was more of a Bar Snacks listing than a hotel restuarant menue. Only 1 course was on offer. The Chef confirmed that there was nothing else available.
None to report except grounds signage could be better
Nothing stood out
Staff support seemed to be a bit behind the needs of the guests, not for lack of effort but what they were allowed to do and how they had to operate
the room was clean and tidy
1) they do not allow you to use your room number to add to the bill in the restaurant and bar. 2) they have no credit card facility at the bar or restaurant. You have to get reciept from bar go to reception which is in the Golf shop pay by card there collect both reciepts and then go back to the bar and hand one of them back to the staff at the bar. 3) After 10pm you can not use credit card because the Golf shop closes so no reception available.
Double bed in a superior room was only 4 feet wide.
Avaiability of a room on the specific night required, reasonably close to the site where working
As a Golf Club the early morning sounds of keen players at &.30 on Sunday morning was a little early
Location for my purpose efficient lady in managerial position who dealt with my problems at check-out
Allocated the wrong class room; filthy room with inadequate servicing; the only way to contact housekeeping was a long traipse over to the clubhouse; noise levels unnacceptable; poor ventilation during hot spell; king size quilt on double bed; marketing shots totally misleading - the venue was nothing like expectations; no fresh fruit at breakfast - no healthy options