With a stay at Century Plaza Hotel, you'll be centrally located in Shenzhen, convenient to Luohu Commercial City and Hong Kong Golf Club. This family-friendly hotel is within close proximity of Luohu Port and International Foreign Trade Center.
Make yourself at home in one of the 400 air-conditioned rooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including a nightclub, a health club, and an outdoor pool. This hotel also features babysitting/childcare, gift shops/newsstands, and a hair salon.
Grab a bite to eat at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel features 6103 square feet (567 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room is always clean and in good shape. Always has hot water available and the bellmen in the lobby are the best in Shenzhen. If you need anything in Shenzhen, talk to the bellmen! Location to me is awesome.
The front desk staff continues to not measure up. First, they do not understand there own check in procedures. Second, average English in the actual check-in staff which is not there fault. My fault for not knowing Chinese. Second, if your checking in or out and your from another country, if someone Chinese walks up to the desk, they stop your check in, help them and come back to you afterwards. This is normal in China but its overboard in this hotel. They just cant get there front desk procedures right at all. I don't think they have the ability to fix this problem.
Room and location
Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service
The location was convinient as it was right next to the train station but that was all.
The images online showed a completely different room from what was the actual condition at the hotel. Staff was super rude when i brought this to their attention; only good for a short stay and because of proximity to the train station.
Close to Louhu gate, Donggman shopping area, and subway.
Hard to get a non-smoking room
I stayed at the Hotel many times find staff very helpfull and friendly. Good location and excellent value for money
The hotel is easy walking distance to the Louhu Commercial Centre and train station.
The bed was very hard, tv programmes did not cater for English speaking guests.
they have internet access within the rooms. gym and swimming pool. restaurant that is open. english speaking services.
i think it is a little pricey.
I have stayed here before.Never found anything wrong with anything in the hotel.Will continue to stay here for all future trips to Shenzhen.
The general feeling is one of Dilapidation. It fees run down everywhere except the lobby, this includes rooms and swimming pools. The architecture is very bad and breakfast in the "Executive Lounge" was so disgusting I got up and left. I will never return to this hotel - the summum of everything that is typically bad in China.