Effective but unobtrusive staff, clean rooms, capable restaurant (good solid food, if not gourmet). Excellent location ten minutes walk from the main square. Could be a little noisy outside, but room soundproofing was pretty good. Sibiu is a nice town for a short break, perhaps not for a long stay.
Suites were much smaller than those displayed on the website - you may wish to check your pictures again. There was no laundry service availiable because 'two staff were off for christmas' - not really good enough.
The staff very friendly and attentive. The modern furnitures and the location in the center makes the stay to enjoy.
On saturday evening arrived a group of tourists and pitty it was not possible to get a snack in the restaurant.
The general overview of the rooms and the hotel, as it is newly refurbished. Very well positioned in the city centre
The quality of the reception staff