The staff was great and the breakfast was good. Overall a great stay
The bed was a little firm for a hotel and the spa and pool were closed which was a bit of a disappointment
Nice room, comfy.
Most everything was great - lovely space, breakfast, front desk help
Only sheer curtains covered the windows and the opaque curtains would not cover the windows so the parking lot lights shined in the room all night making sleep difficult.e
The Breakfast is good with several choices. The overall appearance in side is very good and I like the new carpeting and flooring improvements..
Our room was unsafe. We were booked into a handicap room as last King Suite available. Taking showers resulted in a bathroom floor full of water pools. The drains did not handle water. Hard for me to walk back into barhroom without rubber soled shoes.
The location was great for what we were looking for. Staff was friendly, breakfast was great.
In summer an outdoor pool would make this hotel perfect
There was a large urine stain on the sofa sleeper matress. We were able to switch it out thankfully, but it was gross.
Great pool and room. Outstanding breakfast
Short on staff when we checked in, no one at desk, sign saying they were helping guests somewhere else.
the hotel room was large and roomy, a kitchen suite as well as a sitting area
Soft bed and plenty of space
Exercise room is small and the bike did not work
The people that work at this property are the best!
Everything was great!
The breakfast was ok.
Pull out couch bed was horrible. Paid for the room through priceline and was charged another---, plus a $20.00 hold fee from the hotel. Contacted them about it and they claim that they are trying to fix the problem.
The sofa sleeper mattresses at this hotel are not fit for anyone to sleep on. We were put in another room with the same problem. The front desk clerk finally upgraded us to a 2 bed room at midnight. All of the sofa sleeper mattresses need to be replace
The sofa sleepers are horrible. You can feel the metal from the springs. They need to be replaced. We should not have had to go through 2 room changes. The problem should have been fixed on the first change. The first room also had a pet odor.
Very spacious room. Very comfortable. Beautiful hotel.
This is a nice hotel, with great ammenities for families traveling or staying in the local area.
We were put in a room next to the large, noisy air handling unit since it was a very hot summer day. I called to complain and the hotel staff did their best to help.
This hotel is a great choice if you are staying in Spokane Valley. Staff very friendly and helpful. Breakfast was great, every morning they had something different. Room was very clean and update. Very quite hotel. Elevator is a little bit slow. Great place to stay with family or business.