Escape to your own private paradise at Point Pleasant Resort, operated by Akers Ellis Resort Management. Situated on a 15-acre hillside preserve, the resort overlooks beautiful Water Bay, the Caribbean Sea, and the British and U.S. Virgin Islands. Experience unmatched service from the resort’s team of professionals with over 30 years of service and knowledge of the island.
128 independently but attractively designed villas make up our resort. With four room types from which to choose, discovering suitable accommodations is guaranteed. Each spacious villa features a fully equipped kitchen, A/C, cable TV, WIFI, hair dryer, iron and ironing board, and astonishing ocean views from private balconies.
Guests indulge in on-resort recreation, including three pools with sundecks, nature trail, and private and secluded Sugar Beach. The resort is home to waterfront Panga Restaurant, and a second restaurant and spa will open soon.
Point Pleasant Resort is located on the east end of St. Thomas just five minutes from Red Hook, home to the ferry boats to neighboring islands and the best nightlife and restaurants on the island. Less than three miles away is the number one tourist attraction and best snorkeling beach on St. Thomas: Coral World and Coki Beach.
i had an awesome stay...the only set back was no front desk service after 6pm
For this price, I was expecting a 3.5 star rating resort. The view was great from the balcony (B-17) and the inside was spacious, but the restroom had ants and no toiletries (shampoo & conditioner). I was afraid from earlier reviews about bed bugs, but did not seem to have any problems. I was just put off by the old furnature and such.
Its beautiful i want to go back now if possible my hotel was great
If you want relax, good place to stay and great view from the rooms
Point Pleasant offered a large size suite with large balcony and comfortable furniture. The view was amazing all times of the day and especially for the sunrise. Kitchenette included with fridge, stove, toaster, blender etc. Must have car to really enjoy location of hotel because there are not many food choices to dine. Take advantage of the close proximity to Coral World and Coki beach, which is within walking distance. Coki beach has some of the clearest water and good snorkeling. Again a car is necessary because the hotel is built on the side of a mountain and the hills are very steep to navigate the grounds. Overall we enjoyed our stay and possibly will return for another stay.
Resort was nice and clean. I can't review the 2 restaurants in this place as they were being re-modeled. The only negative thing about it is that the stuff was hard to find. Very often there was noone behind the desk, so I had to find a number on the internet and call office somewhere in the city for someone to call people here and they would come up to me. Other than that - very quiet and relaxing.
My room had a spectacular view, but had no complimentary shampoos, conditioner and lotion which every hotel does, offers no room service, no coffee or breakfast in or near hotel, you must be in great physical shape as my room was 52 steps uphill to get to the lobby, one soda machine always sold out, no honor bar, spa or wifi. pools were fair and never used. charge for hotel safe in room, boasts two beaches that were about 20 feet long and rocky. a taxi to get to town will run $15.00 plus tip and once in town have to beg a driver to go up that hill and can cost up to $25.00. Nothing is close by must take taxi everywhere. Seemed like a one star hotel nothing fancy here. Very disappointed.
We had a great experience there. If you are staying awhile you need to get a car. We didn't use the shuttle service they had on property. We didn't mind the walking. Although it is very steep and some areas are not the best lite areas. The only complaint that I have that is there is actually no beach on the property. You can walk to Coki beach but it does seem a little shady. Allthough everyone over there seems pleasant enough. The room we stayed in was privately owned and was very nice. Don't plan on taking a long shower for the hot water runs out very quickly.
I must say, flying into St Thomas and arriving late at Point Pleasant was such a treat. They carried our bags to our room and showed us where to go and have dinner down by the water at there lounge. It was literally on the water and beautiful! When we awoke in the morning and could really view the resort it was love at first site. Very peacful and quiet. You are surrounded by a bunch of little islands and the color of the water was breath taking. I would fully recommend this resort.
great views and friendly staff. we enjoyed our stay.
Point Pleasant was a great option for our family of 5. The view from our room (A103) was incredible! The resort was very spread out and quiet and does require quite a bit of walking unless you take the courtesy shuttle or have a rental car. Fungi's was very good, quick and reasonably priced. You can walk from Point Pleasant along the beach to Coki beach which takes about 20 minutes. We drove the first day and it took at least 20 minutes and then you deal with parking. The snorkeling is excellent and there are women that do hairbraiding (we paid $* for the top only.) Try to avoid cruise ship days (ask at the front desk which days ships are in) or the place will be packed and the prices go up. We also drove to Secret Harbor and found parking by the tennis courts that wasn't marked 'for guests only.' Secret Harbor is just that - 'Secret' and not easy to find! It had great snorkeling was very quiet and had a restaurant right on the beach - we ordered baskets of fries for our kids that were very large and cost $4 a basket. They also had a floating dock about 75 feet off shore that provided entertainment! Our only complaint about Point Pleasant was that we booked the room for a family of 5 assuming there would be beds for 5. The suite had a king bed in a separate bedroom and then a pull-out couch in the living room. We ended up requesting a rollaway for $*/nt.
It is located on a hillside overlooking the north end of the island. From your room you get an amazing view of the ocean as well as many of the islands. Fungi's was a fantastic little restaurant for local flavors. It was very conveniently located to Red Hook and the ferry for St. John's. Enjoy, we did.
So we didn't come to St. Thomas to stay in our room. We came from a larger resort (not normally 'resort people', but whatever) and paid nearly the same price here for an extremely well-equipped room on another island. The room here, however, was pretty dismal. The bed was horrible. The kitchen and bathroom were pretty dirty. The front desk people were either rude or absent. However, we loved our time in St. Thomas and St. John so none of this bothered us in the slightest! These islands are wonderful and when we came home at night, it was nice to fall asleep to the sounds of the ocean.
the rooms were dirty. horrible. the staff was MIA. the only decent thing was the little bar down on the water was fun at night, but i would not stay there again. no way. i found the entire island of St Thomas repulsive. get to the other islands as quick as possible.
We had high hopes based on the reviews for this hotel. And indeed, the views from our apartment (located at the top of the resort) were fantastic. However, the apartment itself was greatly outdated (the bathrooms in particular were stuck in early 1970's). But most importantly the place was quite dirty. This has colored our experience in this hotel, which is more like a collection of time share apartments, so maybe you will be luckier in getting a cleaner place. There were a lot of bugs in our unit ( bring your bag spray, though we were not sure what kind of bugs were eating us and our kids). At least 5 lights in our unit were not working and the air-conditioner was broken. Someone came to fix some of the lights and the air-conditioner. He never returned to fix the other lights, even though we stayed for a week. There was a lizard in the shower - which would not be bad, but we paid quite a lot for the room - too much for lizards/bugs and dirt. No internet connection (only in the reception area which we have not attempted to use). We also had our fire detector placed in a basket in our kitchen - somehow I don't think that is up to code. Usually the detector needs to be attached to a wall or ceiling. The other disappointment - beaches...they are really non-existent, so you need to drive to Koki beach or even further away. TIP rent a car for St Thomas, it is still a better deal than getting everywhere using a taxi. Restaurants at the resort are okay, but there are great restaurants in Red Hook only 10 minute drive away. Overall, if you want a clean place with a nearby beach, look elsewhere
The hotel sits on a hilly site overlooking a protected bay, with a view of other islands. Beaches to the north and south side are small, and I was not able to judge how good snorkeling would be during my one night stay. The junior suite I had was very nicely outfitted and had a secluded balcony overlooking the water and Fugi's casual restaurant/bar on the water. The food at Fugi's (lunch and dinner) was good, but the menu limited. There is also a more formal restaurant, but the hotel lacks any place to eat breakfast. The hilly location makes it a challenge to move around.
While this resort (be careful of the use of that term) has some wonderful views and we were well satisfied with the general state of our suite even though the vertical blinds were in poor condition. Our location was bad as it was right above the Fungus bar and grill. While we are music lovers we do like to eventually be able to turn it down and off. The sliding glass doors did do a pretty good job and we had the AC running. They did at some point early in the morning turn the music off. The pools looked clean and in good condition but there were so many parts of the resort that were in disrepair the over all condition is really sad. You can see that when it was first built it was very nice. But now it is crumbling. There may have been hurricane damage sometime but that does not explain much of the state of disrepair in my opinion. It is no place for someone with limited mobility that is for sure. It is a place to sleep but if you are looking for more look elsewhere.
I have been a resident of St Thomas in the past for 5 years. I go back each year to see my friends and like to stay at different places for the experience. Well this most recent stay at Point Pleasant was very dissapointing. The first set the tone.....check in was very rude......not the island style I am used to. They do not turn over the beds daily nor do you have clean towels daily....what is up with that..... went to the gym where some of the equipment was not working....no treadmill. I walked to Pineapple beach and the chairs where locked up. I had to lay in the sand as no one was there to unlock them. I did not have coffee in the room as there is no maid service daily so no one to replace used coffee. I never need much but the few and I do mean few things I like were not there. Not a good experience for me. The only thing I will say was nice was the view.......they are lucky to have that. I would not stay here and if you choose to I hope your experience is better than mine.
We rented a one bedroom villa for a week. The view was amazing, enjoyed from an expansive 20 foot long private balcony. We were on the top story. The room itself needed a thorough cleaning. The floors and bathroom were not very clean. The resort came equipped with a kitchenette, but lacked a washcloth, clean sponge, etc. for maintenance. It did however, come with it's own can of Raid to keep the ants away. Maid service was provided a few times throughout the week. The bed was not very comfortable, much like one in a 1-2 star hotel/resort. It is located a walk away from Coki Beach, which was nice, but the closer beach was located in the bay is in front of 2 abandoned and boarded up neighboring resorts. The resort was quiet and peaceful. There are many nature trails to hike, and plan on hiking to get to your room on a regular basis. The resort staff was very friendly. We enjoyed both restaurants, Fungi's and The Agave Terrace (which is pretty expensive, but has great food).
Don't go to the left when you leave the place, go to the right Target-Wall mart. To the right leaving the resort is the big shopping center. Food, Rum, Beer and also food. It is about 2 miles away. Nobody will tell you and you will go to the Very high priced red hook food store. But, it does have very fresh sea food. Get there, unload your baggage stuff and take your list to the food mart. Again, to the right as you leave the complex. Over all a good stay but, it is an island. Get the food and beer, watch the sun go down and a must is St. John Island. If you don't go there stay at home. The ferry stops at about 11:00pM AND STARTS about 6:00. Plan your flights accordingly. THe main bay on st. john is by the Hughes resort. Maybe others will tell you, it has an island in the middlel of it. Take plenty of mosquito spray and stay out of the shade. You will have a great time.
This was my first time to the Caribbean and we stayed at Pt Pleasant. Some tips for the others would be to 1. RENT A CAR, but the roads are really hilly and have some blind turns. If you are more than 2 people and want to go to more than one beach a day it is cheaper to rent a car than take a taxi. 2. Also, there is a little place to buy very expensive breakfast items that you have to cook yourself in the lobby, but other than that break is really hard to find. GO food shopping in town before you get to the hotel, because they give you a full kitchen with cups, plates, utensils... This is not a matter of saving money, it is for survival. We didn't rent a car and felt stranded for breakfast every morning. I will say that Magen's Beach has some great french toast though. 3. Bring bug spray and a citrenalla candel to sit out on the balcony with the great views. 4. If you don't like walking up hills to do everything - this is not the hotel for you. FYI, the Wyndham next door has the same problem with the hills. In general, the beachs are small, gorgeous, and hard to get to. Either you have to drive there or hike up hill, but the scenery and wildlife is gorgeous, and the snorkeling is a real treat.
The property are individual owned condos. The picture on the internet was of a renovated unit. It didn't look anything like the one we finally settled in. The first room we were assigned to, we walked in and we immediately walked right back out. The facility was built in the 1970's and the furniture and applicances in the first room were original and in very poor condition. The second room we were assigned to was a larger one bedroom with updated furnishing approximately 15years old. The appliances appeared original. and they were in very poor conidtion. Housekeeping was very poor. We were there the third week of September. There are three pools, and one was closed. The pools are not appropriate for individuals who can't swim. The perimeter of the pools is six feet and nine feet in the middle. Internet listed a free scuba lesson in the hotel package. It was not available. The facility really doesn't have it's own beach. There is a beach within walking distance called Coki beach which is nice. Unfortunately, you have to walk through a blighted neighborhood to get to it. There were people living in tents, trash scattered on the ground and overflowing garbage cans. Some of the locals warned us to be back in our hotel before sundown because of the drug activity on the beach. There isn't any entertainment at the hotel. There are two restaurants but neither serve breakfast. 1800 numbers are not free from room. There is a flate rate of $0.75. I would not recommed this hotel for families with children. It was very quiet during our stay because most kids have returned to school. This hotel is listed as a three star but in my experience, it resembles more of a two star of 1.5
It's a good resort with beautiful ocean views from private patios. It's a little run down but good value for the money. If it's your first to the virgin islands I highly recommend to get a rental car. Door lock on the room would not open with the key we were given, the bell man was rude and told me 'not to mess with the door'. The next day when we were absent somebody came and fixed the lock but left the door OPEN with our stuff inside. When we called the front desk to inquire about this they never responded. Do not use hotel taxi service. A hotel employee reserved a taxi for us to take us to the airport in the morning, she stated it was chaeper than other taxis. The taxi was almost an hour late and the driver was rude. He charged us more than we were initially told with giving any explanation why. While I didn't considert it a downfall of the hotel, you have to be in a very good physical shape to climb those hills. On the other hand such a natural landscape allows you to have gorgeous views. Kitchenette was definitely a plus considering prices of restaurant meals. Good experience overall.
Althought the hotel offers a beautiful landscaping site and the breeze to the rooms is wonderful. The staff can be very short tempered and rude, especially after you've paid your monies. No late check even if all check-ins are at 3p...can't even wait until the cleaning crews get there...Staff was rude, short-tempered and lack any appreciation for their guest. go there if you want to be treated like a piece of dirt.
Well, I don't think I would have mind the poor service and cable not working, if the hotel was more accomidating. The shuttle drivers were very rude and always made us feel that they were going out of their way to drive us down the hill. The view 'WOW' you couldn't ask for a better one, but it was sad to view the beautiful pool and activities in the resort next door. Definately rent a car on your trip, it cost us so much money on cabs and tips. The beaches on the resort are very small and children should not be allowed to swim in them, very rocky. All in all we had a good time, but would have been great if we would have stated at the resort next door.
I went to St. Thomas for my honeymoon. Decided to stay at Point Pleasant. BIG MISTAKE.. Our first room felt like we were in a basement. The room smelled like mold, the a/c did not work and there were roaches in the kitchen. I was so disgusted. The manager gave us another suite. There were no roaches this time, but the a/c still did not work and neither did the TV. No one came to fix either after several requests. We checked out early because of these experiences. I did not feel comfotable staying there and I do not recommend this hotel to anyone. St. Thomas is beautiful, but I would never go back to Point Pleasant.
This is not the place to stay if you're looking for action. It's basically a bunch of condo units for rent, so it works well when traveling with kids. Walking distance to Coral World. Short ride to Red Hook for groceries, restaurants or ferry to St John.\n\nStay up on the hilltop for the best views. \n\nThe staff was extremely helpfull with arranging a day trip to BVI, getting a rental car and giving tips on good restaurants for dining with kids
The view is incredibly breathtaking. We had a full bedroom, kitchen, dinette, full living room furniture, very spacious and a wrap around deck, all seemed incredible...until you realized you weren't alone. At night rats came out, packs of them and I had no idea how they were getting in the rooms. Upon conversing with other travelers booked there at the same time, they had rats too. When we got there, there was rat poop in the dresser drawers, the bathroom sink and all along the floors. One night I actually saw one of the rats in the room and it was about 4 inches in length. After going for a late walk another night, my boyfriend and I ended up walking directly in the path of a pack of them heading down toward the restaurant area that closed about an hour before and is is on the grounds. The maids brought clean towels daily and nothing else. You had the same bedsheets all week and the floors haven't been mopped in a long time. Very-dirty-rat-infested-incredible-view place! You could not pay me enough to stay there again!!
I thought the staff was one of the highlights--extremely friendly and always wanting to help out. The location was perfect, with beautiful walking trails and easy access to the beach and three beautiful swimming pools. Also nice that each room has a kitchen so you can save some money by buying groceries and cooking your own food.
The hotel room smelled awful and the interior did not look anything as you view it on the web. Also, the hotel is on a hill so you have to constantly go up and down to the beach, restaurant etc. Fungis the restaurant on the beach need a severe renevation.
Hotel is on east side, so you only get rising sun. Public beach closed although website makes you think is open and fantastic. Rent a car or use public bus. Don't waste money on cabs hotel always trying to call for you. Room had ants which maid claimed never saw. Took three calls to get service which was a can of Raid. Hotel attempted to charge $20 dollars for broken coffee pot never used. No restaurant serves breakfast or opens till 11am. Agave is over priced. Nothing to do on property. Spent most of time going to another hotel's beach.