|General||24 hour front desk, Air-conditioned, Cable or satellite TV, Complimentary breakfast, Cribs available, Express check out, Laundry facilities, Parking (free), Pool (indoor)|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed|
|Country Inn & Suites By Carlso...|
Excellent, 782 reviews across the web
|Service||96% found the |
|Hotel||Excellent hotel. 90% of the guests loved it.|
|Room Cleanliness||87% said |
|Breakfast||82% found the |
|Beds||75% said the |
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The location was great.The staff was very accommodating to our needs.
Very nice and even nicer, I got a room for close to half price!
Nice hotel w character.
Brought the kids out for a night of swimming....POOL CLOSED!
Clean and friendly staff.
Pool was down for cleaning, however they turned this into a positive as they called the Best Western Plus and asked if we could swim there and they said sure as long as we should our room key and what not. Talk about going the extra mile!Everything was great. Good breakfast, easy to deal with people and very close to the convention center. The bonus is the free drink/app for Hendricks BBQ which is right next door (walking distance) and my 2 boys and I ate there and it was really good. The only bad part was the neighbors to our room decided to have 'relations' super loud at 1AM (thank goodness my kids are heavy sleepers). We requested a late checkout and they allowed it which they didn't have to do, this put the icing on the cake for me. Would stay here again.
Great free breakfast!I was very surprised it only had two and a half stars. I'd give it four!
This is a wonderful, I am assuming old building. There is a BBQ restaurant right next door and you could walk to the casino. It is very close to down town which is historic and quaint.
Finding it from the freeway would have been a challenge if not for our GPS. Off the beaten track so to speak.
The staff was very friendly and helpful. The room was clean
Very courteous, professional staff. Great pool. Great overall ambiance.
All styrofoam and hard-to-recycle plastic at breakfast.This is a very well-maintained, family-friendly hotel. We love the St. Charles Main St. location. We would absolutely stay here again.