With a stay at Extended Stay America Washington, DC - Sterling in Sterling, you'll be convenient to Dulles Town Center and Dulles Sportsplex. This hotel is within the vicinity of Dulles Golf Center & Sports Park and Woody's Golf Range.
Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Rec, Spa, Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and discounted use of a nearby fitness facility.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Location is great! Professional management
Bedbug bites all over my buttocks & back.Manager found the bugs & removed them from the lining. I've contacted corporate for a refund and no answer. Considering how uncomfortable it is to sit it should have been done as a courtesy.
The hotel is advertised as having Breakfast ( coffee & Breakfast Bar), you shouldn't say the Hotel serves Breakfast.
This hotel advertises free wi-fi.However, when sign in, you are presented with an offer to upgrade to high speed wi-fi for an additional cost. If you don't upgrade, the free Wi-Fi is far too slow to be functional.
Good location, helpful staff, refrigerator
Although the hotel was non smoking, the smell of stale cigarette smoke was profound everywhere. The hallways were at 78-80 degrees and smelled of old cigarettes. The pillows were wafer thin, you could slide them under the door. Loud air conditioner.
Convenient location for my purpose
I have stayed here for extended periods of time...it takes regular pleas to get my room cleaned - most times over 2 weeks to get it done despite setting several days with desk staff for the cleaning.
Not hot water one day
the hallways stunk the room looked dirty sheet were worn and dirty and the staff was not there when I got their and was not friendly
Room was spacious and refrigerator was large
Ants everywhere. Room wasn't cleaned properly. Too many washers/dryers out of service.
Walking distance to work
Cold showers 3day in a row. Sporadic hot water thereafter. Found a live cockroach in the room and many ants. Breakfast not there on 3 days. Coffee frequently empty. The trash rooms on two floors were so full that the door could not be opened and reek
Everything. The hotel never has clean washcloths or towels for guests. They have a bedbug outbreak. Would not recommend to anyone!
How can they be rated 2 stars???
Location, rom size,
Staff service, claenliness, no room clean if we stay less than 7 days??
Full size refrigerator. Flat screen TV were plusses.
Bed bugs are me up the 1st night. Room was changed but no apology or accommodation made.
Because I love sterling area
The check-in process was quick and easy.
The hotel does leave much to be desired. They need to stop sending their cleaning crew home so early, not to mention giving the maintenance crew the weekend off. Plumbing was a mess.
ANTS ANTS everywhere in the room also in/on my belonings. Kitchen bed dresser is was not a pleasant stay
Great location, room was clean, everything worked.
Initial slight smell in room. Febreze cured that. Sprayed into a/c and heat intake. Having been in the air conditioning and heating business for 36 years, I would suggest that hotel maintenance slide the units out and clean the coils where the smell was.
Staff was great. Room was efficient and comfortable
For a 2 star hotel, it definitely served the purpose.
Nothing i just need to sleep some where
Alot of things
seemed like a safe location
TheSmell!!!! THE LOBBY AND HALLS STANK, AND WE HAD TO AIR THE ROOM OUT IN 20 DEGREE WEATHER.!!!! If you are not a smoker, don't stay here! The grounds were not maintained, dangerous, icy, & full of dog feces.
The people are helpful and the rooms were clean
No its a nice place
price and location
put into a handicap room, everything smelled like cigarette smoke
Dirty towel under bed. I called front desk and told him the TV was broke he told me he would send some one up there tomorrow morning! I had to get rude in order to exchange rooms . the next day I found a dirty towel that looked like it had poop on it
The staff was very abrupt in dealing with the guests. They only had one cart to help with luggage and refused to go find it of over 15 minutes. Finally, after I was about to explode the got it. They will not make wake up call, nore clear paths of snow.
Nothing they were rood very disrespectful to my privacy
Everything overall bad experience
Nothing at all
Reservation process, electricity was out, key card wouldn't let me in room. Room was cold.
The location was the only good thing.
It is filthy. The staff is VERY RUDE!! VERY ARROGANT!!
Most of the staff were very nice people.
Toilet was broken. Not all the channels work on the television. Never received wake-up call in the morning.
Hotel fixtures were broken. Wife suffered a venerous bite had to go to urgent care etc
Dirty towels had a smoke.free room but could still smell cigarette smoke.
a bit noisy in hallways, initial room smelled of smoke had to change it,parkinglot was icy ,
nothing i got bit by bed bugs
THIS HOTEL HAS BED BUGS AND THEY ONLY WANT TO REFUND ONE NIGHT OR GIVE ME A FREE NIGHT..... F THAT NO BODY SHOULD STAY AT THIS NASTY HOTEL THEY NEED A 1 STAR
noisyVery bright lights outside that impacted sleepRoom was not cleaned (made up).Breakfast was terrible
I loved its decor very homely feeling . your staff was awesome . only thing is a lot of us here feel that the breakfast should be a little better no offense or anything .
Location was great.
Hotel was dirty . Breakfast was a joke . Don't want to stay here again!
not even basic amenities consistently. one time no showerhead or wash rags in room, next time no coffee in the lobby, next time not continental breakfast, next time coffee but no sugar. almost never have all the basics you'd have camping out!
Nice studio, exactely what I wanted.
awakening me in the morning was not done one day!
much better than the one at the airport close to dulles iad
Everything in the room was old, the bedding was cheap and hte curtains had holes in them. The room was not properly stocked either. When making the reservation, the website said each room has a fully equipped kitchen with utelsilS, but none were provided
Location is great, and the room itself provides everything that you could need for a mid- to long-term stay (if needed).
Cleanliness is certainly an issue. The bath tub wasn't cleaned as I can tell by standing in the tub, there is soap scum around the side. There's also a piece of hair (not my color, so I'm sure it wasn't cleaned). Towels and in-room amenities are skimpy.
It is a bit dated, but for--- per night, I cannot complain about that.
The laundry lady who waskind enough to call a shuttle bus at 4:00 am. Her name is Elsa, she was very helpful.
This hotel is overpriced. Rooms are available only after 3:00 pm. In my room the alarm clock did not work and there was no wake-up service. The television and table lamps had to be fixed.
Cleanliness and friendly staff
They do not offer free shuttles to airport.
great amount of space around sink.
luckily, we brought shampoo and conditioner and they only clean after you leave for good.
The location to the Airport
Bugs in room. Air conditioning not working properly.
Arriving late at night, we were greeted by shirtless men drinking beer and swearing in front of the hotel and no one at the front desk. When I finally got someone to the front desk, he gave me a key to a room that was already occupied. It took over five minutes to rouse the night clerk to get a new room, this time by calling on the house phone not once but twice. The room was supposed to be non-smoking, but it sure smelled like someone had smoked there. The sheets on one of the beds had stains on it, but it was so late that we didn't complain and slept on top of the covers. If it weren't so late and we weren't so tired, we would have tried to find some place else to sleep.
Thank God I was traveling by myself and not with my family. Confusion reigned at the desk, where they had my address listed as San Antonio and not Monroeville. Initially I was given a room that had not been cleaned yet. The roomI wound up in was spartan at best, which could be tolerated, but underneath the bed was filthy, with dirty socks, chewed gum and bottle caps. The remote control for the TV didn't work (but that's not unusual in most hotels). The one bright spot was R, who was professional through all the mistakes and miscues.
Stayed only one night to be close to the airport, but we enjoyed our stay. The room was nice, clean, and comfortable.