favehotel MEX Tunjungan Surabaya

The hotel offers a convenient location within walking distance to malls, cafes, and restaurants, as well as a live band at night and a beauty salon on-site.

Yes, the hotel offers free parking and valet parking for guests, making it easy to access and explore the nearby attractions.

Guests can enjoy a reasonable price for food and beverages, with cafes and a nice restaurant with a live band at night nearby, as well as a food court downstairs with affordable prices and delicious menus.

The hotel provides clean rooms, linen, and towels, as well as a responsive and helpful staff. However, some guests have mentioned issues with cleanliness, such as smudges on the bedsheet and some areas needing maintenance.

The hotel is ideal for a visit during low season in April, offering a good location and comfortable beds, but guests should be aware that some rooms may not have windows and could feel stuffy.

Several guests mentioned that rooms without windows felt stuffy and lacked proper ventilation, leading to discomfort during their stay.

Some guests reported noise issues, particularly from the ventilation ducts and neighboring rooms. Light sleepers may want to consider this when selecting a room.

Several guests noted cleanliness issues, such as dirty towels, unclean glassware, and maintenance issues like peeling floors and mold in the shower. It's advisable to inspect the room upon arrival and report any concerns to the staff.

The hotel's central location near Tunjungan Plaza and various restaurants and cafes was praised by many guests. Exploring the nearby attractions and dining options is highly recommended.

Limited parking space was highlighted as an issue by some guests. Those traveling by car may want to consider alternative parking options in advance.

Some guests reported noise issues, particularly from the ventilation ducts and neighboring rooms. Light sleepers may want to consider this when selecting a room.

Several guests mentioned that the rooms felt small, which may be a consideration for those seeking more spacious accommodations.

Some guests were offered room upgrades with windows, which significantly improved their experience. Inquiring about this option during check-in may be worthwhile.

While bottled water was charged, the hotel provides a free water dispenser down the hall. Guests can take advantage of this to avoid additional expenses.

Several guests praised the helpfulness and friendliness of the staff. Engaging with the staff for any concerns or requests is recommended for a more pleasant stay.