Pelangi Hotel & Resort

The high season at Pelangi Hotel & Resort is in April, which is a great time to visit for a pleasant stay and to enjoy the surrounding attractions. The hotel offers a free airport shuttle and is conveniently located near popular areas, making it an ideal choice for travelers.

The hotel maintains a high standard of cleanliness, with daily housekeeping and disinfection of high-touch surfaces. While some guests mentioned that the hotel is a bit old, they also highlighted the good cleaning service and the staff's efforts to address any cleanliness concerns promptly.

The hotel's restaurant offers tasty and affordable food, and guests can have food delivered to their rooms at any time. While some guests mentioned that the breakfast options need improvement, others praised the friendly staff and the delicious food, such as the viral otak otak with chunky bits of Sotong.

Yes, the hotel offers free parking and private parking, providing convenience for guests who are traveling by car. Additionally, the hotel provides a free airport shuttle, making it easy for guests to access the hotel.

The hotel is known for its very friendly and helpful staff who provide excellent room service. While some guests mentioned the need for improvements in certain areas, many highlighted the staff's friendliness, cheerfulness, and prompt assistance, making the stay pleasant and enjoyable.

Some guests reported issues with rooms in the standard building, so consider requesting a room in the main building for a better experience.

There are local coffee shops, Padang food restaurants, and convenience stores just outside the hotel, providing convenient dining options beyond the hotel restaurant.

Some guests mentioned that the rooms may lack certain amenities, so it's advisable to confirm the availability of specific amenities, such as minibars and toiletries, before booking.

While the hotel offers a free airport shuttle, guests recommended considering the need for taxi services to explore the surrounding area, especially since the hotel is a bit far from shops and attractions.

If you encounter any issues with the room, such as outdated facilities or cleanliness concerns, promptly inform the staff for a resolution, as some guests noted improvements after reporting issues.

Several guests praised the hotel's pool and garden, suggesting that these areas are ideal for relaxation and enjoyment during your stay.

Some guests found the breakfast options limited, so it's worth considering if the available choices align with your preferences, especially if you're staying for an extended period.

The hotel provides free pick-up and drop-off services from the port, which guests appreciated for its convenience and cost-saving benefits.

Many guests highlighted the friendly and helpful nature of the hotel staff, so don't hesitate to engage with them for assistance or recommendations during your stay.

While the hotel offers affordable rates, it's important to note that the rooms may have an older aesthetic, so adjusting expectations for the room condition can enhance the overall experience.