The Elephant Court

Guests can enjoy authentic local dishes at the resort's in-house restaurant, and relax with a drink at the on-site bar. The spread of the buffet is good, and the breakfast offers a good variety of options.

The hotel offers babysitting/child care services, cribs, a child pool, kids' meals, an indoor play area, and kids' outdoor play equipment, making it a great place for families with children to stay.

The hotel follows all safety protocols as directed by local authorities, with daily housekeeping, contactless check-in/check-out, and thorough disinfection of high-touch surfaces. However, some guests have mentioned issues with smelly toilets and the need for better cleaning in certain areas.

The low season is in August, while the high season is in February. Visitors can take advantage of the excellent location, good cleanliness, and the hotel's exceptional service during these times.

The staff at the hotel are known for being friendly, warm, and welcoming, with exceptional service, attention to solving issues, and an eagerness to help, making guests want to return for another stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests advised being cautious of monkeys in the area, as they tend to roam around the property. It's suggested to keep doors and windows closed to prevent them from entering the rooms.

While some guests found the rooms spacious and well-maintained, others felt that the room size did not meet their expectations. It may be beneficial to inquire about room size and layout before booking.

Guests noted that there are several stairs to access the elevator, which may pose challenges for individuals with mobility issues. It's advisable to inquire about accessibility options if this is a concern.

The hotel is conveniently located near Periyar Wildlife Sanctuary, Periyar Boat Landing, and Periyar Lake, offering guests easy access to these popular attractions.

While some guests praised the buffet breakfast and the variety of food options, others felt that the food quality and variety could be improved. It's recommended to explore dining options in the nearby area for additional choices.

A guest shared a negative experience regarding the hotel's refund process, advising future guests to clarify and confirm refund policies in advance to avoid any inconvenience.

Families with children appreciated the kids' play area, child pool, and the availability of cribs. This makes the hotel a suitable choice for families traveling with young ones.

Some guests mentioned issues with bathroom cleanliness and odors. It's advisable to communicate any concerns with the staff promptly to ensure a comfortable stay.

Guests enjoyed the spa, wellness center, and Ayurvedic massages, highlighting them as refreshing experiences. Consider indulging in these services for relaxation during your stay.