Best Western Toluca

The breakfast at the hotel is excellent, clean, and safe, according to guest reviews.

Guests have mentioned that the rooms are clean, but some have noted that the towels are old and do not dry well.

Some guests have mentioned that the beds were cold and solid, comparing them to sleeping on the floor. They also felt the need for extra blankets.

Guests have expressed concerns about the hotel being somewhat old and not refurbished. Additionally, some mentioned that the restaurant and bar were closed during their stay.

The staff at the hotel is described as extremely friendly, with a great attitude, according to guest reviews. However, some guests have mentioned the need for extra blankets and the slow hot water supply.

Some guests found the beds to be cold and needed extra blankets for warmth.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or terrace comes highly recommended.

A guest highlighted that the mattresses were very firm, so if you prefer softer mattresses, it's advisable to inquire about mattress options.

Despite the hotel's claim of offering transportation from the airport, some guests reported that this service was not available. It's recommended to verify this service before arrival.

While some guests praised the breakfast, others found it to be too simple. It's advisable to set your expectations accordingly or explore nearby dining options.

Some guests were disappointed to find the hotel's restaurant and bar closed during their stay. It's recommended to check the availability of these facilities if they are important to your stay.

A few guests mentioned that the towels in the rooms were old and no longer effective at drying. Consider bringing your own towels if this is a concern.

Several guests experienced issues with water pressure in the showers, with one guest describing it as almost non-existent. It may be helpful to inquire about this issue before booking.

As there is no central heating in the hotel, it can feel cold at times. Guests recommended being prepared for this by bringing extra layers or warm clothing.

One guest had a negative experience of being locked out of the hotel late at night with no staff available. It's advisable to inquire about late-night access and emergency procedures.