Rent a Lexus in Tromsø
Same drop-off
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Companies that offer Lexus car rentals in Tromsø
Avis
7.6
Good
8 reviewsBest rated
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.6
Value for money
6.8
2 locations in Tromsø
Filters
Reviews
2.0 Poor
Mar 2020
Pros:
NothingCons:
Disclaimer: we did not get the car so we are only reviewing the agency behavior and policy. We initially scheduled the car pickup at 3PM since our next flight was delayed we called the agency to let them know we wouldn’t be able to pick it up on the same day but would come the next day. We did not ask for any price discount or anything, just to inform them. The person we spoke to enquired about the time we would come in on the next day, I asked whether any time was better, he simply replied no, was just to have an idea. We left it there. On the next day, we show up at half past noon, the person at the counter (Seemed to be the agency manager) tells us that he’d given the car to someone else. We then go on to explain the misunderstanding, there was no misunderstanding at all, he was aware of the full situation, just that the price for that rental had doubled up on time. Lame attitude all along, did not try to give us a call, nor produce any apologies or offer a discount on the last available car, which turns out was the same category as the one we booked. Overall really bad experience, I do not recommend because of this incompetent manager.7.6 Good
May 2019
Cons:
Counter was not manned at drop off time.10.0 Wonderful
Jun 2017
Pros:
The car was an upgrade, had gps.Cons:
Nothing5.2 Fair
Feb 2017
Pros:
Clean car.Cons:
There is a hidden cost during payment at the counter. Such as airport surcharge and counter products. Becareful!3.6 Poor
Jul 2016
Cons:
Only one worker No one came to check the car at pickup or drop off Line was 30-45 mins wait An extra days rental was as much as our 3 day rental agreement We were charged an extra day for picking out car up 15 mins earlyHertz
6.7
Okay
11 reviewsCleanliness
7.6
Comfort
7.0
Pick-up/Drop-off
6.6
Value for money
6.0
2 locations in Tromsø
Filters
Reviews
6.0 Okay
Mar 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Oct 2022
8.0 Very good
Aug 2018
Cons:
There were a few annoying sensors broken in the car.Dollar
No score available yet
One location in Tromsø
Thrifty
No score available yet
One location in Tromsø
19 travelers who rented a car in Tromsø gave the car agency they used an average rating of 7.0
Airports serving Tromsø
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