Basics
Dining
Bathroom
Services and conveniences
Parking and transportation
Media and entertainment
Accessibility and suitability
Laundry
Bedroom
General
Health and safety
Workspace
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about bed bugs, roaches, dirty towels, and a room with a weird smell upon arrival. However, other guests have praised the hotel for being clean and well-kept.
What practical information can you provide about parking availability?
The hotel offers parking right in front of the rooms, making it convenient for guests. However, some guests have mentioned that the parking lot could benefit from natural shade, especially in the hot Texas weather.
What can guests expect in terms of the quality of the beds?
While some guests have found the beds uncomfortable and mentioned concerns about bed bugs, others have praised the comfortable and modern beds. It seems that the quality of the beds may vary.
What are the guests' opinions on the hotel's food quality?
The hotel offers complimentary breakfast, and some guests have appreciated the coffee and quietness of the place. However, others have mentioned concerns about the cleanliness of the breakfast area and the quality of the food.
When is the best time to visit the hotel?
The high season is in June, and the low season is in September. Visitors may want to consider these factors when planning their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Some guests reported issues with cleanliness, including bed bugs and roaches. It may be beneficial to inspect the room before settling in.
Check for Unpleasant Odors
Several guests mentioned encountering strange smells in their rooms upon arrival. It might be helpful to air out the room or request a change if needed.
Verify Room Amenities
Some guests were disappointed by the lack of certain amenities, such as breakfast. It's advisable to confirm the availability of expected amenities before booking.
Be Mindful of Noise Levels
A few guests experienced disturbances from neighboring rooms or external sources. Bringing earplugs or requesting a quiet room could enhance the stay.
Double-Check Maintenance
Several guests noted issues with room maintenance, such as malfunctioning AC and bathroom fixtures. Ensuring that everything is in working order upon arrival could prevent inconvenience.
Be Cautious with Housekeeping
Some guests reported encountering unclean rooms and rude housekeeping staff. Keeping personal belongings secure and communicating any concerns to the management may be prudent.
Consider Alternative Dining Options
While the hotel offers complimentary breakfast, some guests were disappointed by its absence. Exploring nearby dining establishments could provide alternative meal options.
Clarify Payment and Deposit Procedures
A few guests mentioned unexpected charges and deposit-related issues. Seeking clarity on payment procedures during check-in might help avoid misunderstandings.
Manage Expectations for Customer Service
Several guests expressed dissatisfaction with the staff's attitude and behavior. Being prepared for potential service issues and addressing concerns with the management could be beneficial.
Address Safety Concerns Promptly
A few guests reported feeling uncomfortable due to safety and security-related issues. Bringing any safety concerns to the attention of the hotel staff is important for a secure stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | July | $52 | $56 |
Cheapest month to stay with an average 11% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 1.8 mi | San Antonio | 9.0 mi |