Super 8 by Wyndham Universal City provides a comfortable setting while in San Antonio. It also features a 24-hour reception, an outdoor pool and laundry facilities.
There are a variety of facilities available to guests of the hotel, such as a business centre, a vending machine and meeting facilities. Additional services include a wake-up service.
Super 8 by Wyndham Universal City's rooms provide a refrigerator, as well as all the essentials for a comfortable stay.
San Antonio International Airport is a 15-minute drive from the hotel. It is also a short drive from The Alamo, San Antonio River Walk and Fort Sam Houston.
Basics
Dining
Bathroom
Services and conveniences
Media and entertainment
Parking and transportation
Accessibility and suitability
Laundry
Bedroom
Workspace
General
Health and safety
Family friendly
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about bed bugs, roaches, dirty towels, and a room with a weird smell upon arrival. However, other guests have praised the hotel for being clean and well-kept.
What practical information can you provide about parking availability?
The hotel offers parking right in front of the rooms, making it convenient for guests. However, some guests have mentioned that the parking lot could benefit from natural shade, especially in the hot Texas weather.
What can guests expect in terms of the quality of the beds?
While some guests have found the beds uncomfortable and mentioned concerns about bed bugs, others have praised the comfortable and modern beds. It seems that the quality of the beds may vary.
What are the guests' opinions on the hotel's food quality?
The hotel offers complimentary breakfast, and some guests have appreciated the coffee and quietness of the place. However, others have mentioned concerns about the cleanliness of the breakfast area and the quality of the food.
When is the best time to visit the hotel?
The high season is in June, and the low season is in September. Visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness, including bed bugs and roaches. It may be beneficial to inspect the room before settling in.
Check for Unpleasant Odors
Several guests mentioned encountering strange smells in their rooms upon arrival. It might be helpful to air out the room or request a change if needed.
Verify Room Amenities
Some guests were disappointed by the lack of certain amenities, such as breakfast. It's advisable to confirm the availability of expected amenities before booking.
Be Mindful of Noise Levels
A few guests experienced disturbances from neighboring rooms or external sources. Bringing earplugs or requesting a quiet room could enhance the stay.
Double-Check Maintenance
Several guests noted issues with room maintenance, such as malfunctioning AC and bathroom fixtures. Ensuring that everything is in working order upon arrival could prevent inconvenience.
Be Cautious with Housekeeping
Some guests reported encountering unclean rooms and rude housekeeping staff. Keeping personal belongings secure and communicating any concerns to the management may be prudent.
Consider Alternative Dining Options
While the hotel offers complimentary breakfast, some guests were disappointed by its absence. Exploring nearby dining establishments could provide alternative meal options.
Clarify Payment and Deposit Procedures
A few guests mentioned unexpected charges and deposit-related issues. Seeking clarity on payment procedures during check-in might help avoid misunderstandings.
Manage Expectations for Customer Service
Several guests expressed dissatisfaction with the staff's attitude and behavior. Being prepared for potential service issues and addressing concerns with the management could be beneficial.
Address Safety Concerns Promptly
A few guests reported feeling uncomfortable due to safety and security-related issues. Bringing any safety concerns to the attention of the hotel staff is important for a secure stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
|---|---|
High season | August |
Average price (weeknight) | $50 |
Average price (weekend night) | $59 |
Value for money | 7.5 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | San Antonio |
Distance to airport | 9.0 mi |