Had a little trouble with the booking. Was booking around midnight, so reservation actually was made for the following night, vs. when I needed it. Hotel Employee at the desk went above and beyond to accommodate. Five star service from Hotel Employee
Hotel Employee was a wonderful and friendly receptionist. Staff was extremely professional and courteous. Comfortable accommodations.
Need to provide complimentary continental breakfast
Staff was very good
low or short tollets
Friendly staff, comfortable room.
Everything seemed a bit out of date and in need of updates in the room, but nothing was out of repait.
It was clean. The shower was great.
The air conditioner didn't take much of the humidity out of the air. It smelled moldy.
They charged my credit card $20.00. I would like to know why.
The friendliness and helpfulness of the staff was excellent
Some issues at check in, but the staff overcame the issues.
Off hidden easy to pass bt
Staff, location, and public spaces
It is centrally located to other retail stores, close access to the interstate. It's always clean!
There is a lack of parking spaces and maneuverability within the parking lot with limited access to the hotel. I did not like the fact that I was put in a handicap room.
Small vanity area.
Perfectly located for my business trip. Excellent hotel with a superb staff.
Great location. Room was clean.
Disappointed that they did not feature a complimentary breakfast.
Great amenities, spacious room, loved having a microwave and refrigerator, comfortable bed. I also appreciated that they accommodated my early check in request.
The only reason my overall rating is what it is, is because of the noise. The walls in my room seemed a bit thin, so I could hear every door opening and closing, guests talking or getting ice, etc. Other than that, this was a great hotel!
Clean and staff is friendly.
No breakfast included. A bit pricey cafe instead.
Staff at check-in and check-out.
This is not a 3 star hotel. Have stayed in better 2 star hotels. TV didn't even offer espn and hgtv. Room size was no better than anyplace else. No free breakfast and restuarant limited menu and was not open when we arrived at 9pm.
The king bed was comfortable but I specifically remember that I could get 2 queens which was what I needed. Staff at front desk said it would be 25 more. A strong order on the 2 fl; apparently they just refinished some woodwork. We slept with window open
One couch cushion was stained and had some torn spots on both sides. The drapery track was hanging loose above the sliding glass door.
Location & bed
Room not properly cleaned. Toilet, tub and bathroom floor not cleaned. Hair in bathroom.
Lobby was nice,and well kept and clean.
Clerk was rude because the computers were down. No wifi! Shower heads to low. Ands beds were way to soft,no springs in them.
Condition of room , carpet was wore, fixtures and furniture we're wore and old.Needs to be remodel ( also bathroom)
Had a comfortable chair.
There was a dead bug in the shower, the mattress was very uncomfortable. The water was nasty had to let it run several minutes before using. Parking was a mess, it was difficult to find. Front door ring bell after 11pm
Service was friendly. Requested additional towels and received them in less than 5 min.
No microwave in the rooms. No free breakfast. Hot water went completely out in the middle of the day. Telephone next to the bed did not work but the one on the desk did. 'll z
Location and comfortable bed. Staff seemed friendly until you ask for something.
The bathroom and toilet area was not clean. Stains in the tub, toilet and the sink. Yuck! Wore flip flops in the tub.
Location (mall, restaurants, etc)
I noticed a water bug in the lobby and I found a roach in my room. Also I had trouble with the telephone in my room-- when the maintenance person arrived he was very rude to me and dismissive of my concerns.
front desk staff was pleasant, one of the receptionist personally brough items to our room when requested
pool too small, and the air conditioning in the room was too loud!
Convenient & clean
Room was very small, lots of noise in the night, breakfast prices were outrageous, definitely not worth the full price.
Very dated not typical Marriott
No free breakfast
First they would not honor a good coupon, but I wanted to stay just the same. When I got up in the am the cock roaches were everywhere.
the lobby was very nice
the front desk lady was a little rude
It was clean.
Pool was closed for remodeling, no extra pillows and cases.
The hot tub was working
The room air conditioner was so loud that we couldn't sleep. Pricey charges for breakfast items
Easy access from the interstate, friendly staff
The room was hopefully the worst they had, it appears that they hold the less desirable rooms for guests that did not book through them directly, other guests said there rooms were great
Very friendly service, Hotel and room very clean. Nearby shopping and lots of food places and a theater almost next door. Will stay here again.