The bedroom was a bit cold. There is no heater to put on, only cold air and it is ridiculous since it is located in Vitoria, a cold area.
Large room, large comfortable bed, really excellent breakfast.
It took reception 3 tries to find a room that had been made up.
The bathroom door in AC hotels has a gap between the edge of the door and the wall. This enables fellow guests to see you when tending to your ablutions.
comfort bathroom, hotel position
Dull hotel rooms, very noisy as no carpets on floor can hear other guests TVs and using bathrooms as no soundproofing. No bar, restaurant as such,( order a drink it comes from the kitchen and red wine chilled!) This is certainly not a good hotel. I stayed in the Silken last year and only chose this one as it was nearer to my friends, big mistake. The rooms were clean.
It was a decent room with decent services, nothing special, a basic 3 stars
Position was not very centric and staff not very kind/ helpful, basic services
Nice design, good size room with new furniture, modern and clean bathroom, not too far from the city center, location with a lot of parking space at the buildings surrounding the hotel.
The A/C was a little laud, some elements were not replaced during the recent restoration e.g. wooden baseboards, but in general this did not spoil overall good impression.