Located on the pristine white sands of Wailea, the Fairmont Kea Lani, Maui is Hawaiis only luxury resort featuring spacious suites and villas, as well as signature Ko restaurant and the award-winning 9,000 square-foot Willow Stream Spa, which offers state-of-the-art equipment, Hawaiian rain experience showers, and the Palolo Bar (Mud Bar.)
Separate living room, huge luxury bath with amazing water pressure, fabulous bed, & lovely balcony. Some ocean views better than others. Several great restaurants on site, great daily breakfast buffet, three swimming pools( one is for over 18) , many areas to sunbath, ocean front with lounge chairs, beautiful, dramatic lobby, concierge service, valet.
Cost. In house laundry lost our clothes several times, attendant on beach was rude about loung chairs-several times, front desk did not send up bellman when asked. Toilet ran for days, but after the first two repair calls didn't work, they upgraded us to a better room.
Service was personalized and discreet. They took time to call me by name. Ambiance was family friendly yet upscale. Grounds are well kept
Food and drink are very pricey. Property seems a little dated, could use an update.
I've stayed at many 4 and 5 star hotels. This was my first time at the Fairmont Kealani. I thought the rooms were nice and spacious. I liked that the pool side was relaxed and accommodating, opened 24 hours. I would definitely come back again.
At the time there was only one hot tub...would have been nice if there were more. Also pool side gets busy early so reserve your spot by 8am.
Everything about this place. It is just a wonderful place to stay regardless of the purpose of your stay.
view, location on beach, staff, overall service.
daily resort fee charging for many things you may not use, we were given a discounted upgrade to a room with a view, but it was right over the meeting facilities and two days of our stay major events were just below our window and were noisy and disruptive and when we exited the elevator they were right there in our way., the cell phone coverage was bad, the room service kitchen did not know what a margherita pizza was supposed to have on it.
Restaurants are excellent as well as pool side food and drink service. Pool side menu was more expensive than expected.
An outdoor convention of Trial Lawyers Assoc. was held in the open grass area outside our lanai, both morning and night for two days. Loud speakers, music and announcements heard inside our room even with the sliders closed.
Nothing was good.
Bad smells and terrible noise from air conditioner. Room which is "brilliant waikiki view" was terrible. They don't know the meaning of brilliant. And parking area is in different buliding from hotel, 15 min. walk.