Discover the all-suite hotel that not only knows you, it knows what you want. Namely, the things that make you feel right at home. A full kitchen, free high-speed Internet, plus a complimentary full breakfast each morning and Evening Social.
So fresh and new! Breakfast was great with even fresh omelets! Love it.
It's brand new, smells so great, and has wonderful breakfast in the morning!
it was very neat and clean, the decor was awesome. The location was great as well. My room was the best. love this hotel. breakfast was great , a variety of food and a omlette bar. would defin go back..
Kitchenette, outdoor patio, breakfast
Valuable amenities including daily breakfast, happy hours Mon-Thurs, shuttle to nearby places and outdoor grilling. Good size rooms. Nice showers. Full size fridge, microwave and dishwasher were great.
Uncomfortable bed. Lackluster food (esp the eggs). No oven in room. False fire alarms went off 3 times during our 9 night stay. Fire pit wasn't working. Front desk staff could have been better trained, but they were nice. Cleaning staff were excellent.
Loved all they had to offer
Lack of a hot tub
The bedding was wonderful as was the room layout.
The mattress was too soft for our taste.
Great hotel! It deserves WAY more than 3 stars!! I had a full kitchen (big fridge/freezer, dishwasher, electric stove, microwave and all the glasses/plates/silverware that you can think of), living room, separate bedroom/bathroom +2 gas grills in back!
While the staff is great, they didn't inform us that apparently the shuttle is available to take you to downtown Naperville for dinner options. We also had to switch rooms, as out initial room was right next to one with a barking dog.
the showers and room layout
the room smelled like someone mopped it with a dirty mop head.
The layout of the room was extremely comfortable and well thought out. The home aspect really rang true and felt as If I was visiting a friend instead of a hotel visit.
The hotel was a tad bit busy at check in and I wasnt a fan off the noise and confusion at first impression but overall the staff handled my questions and concerned
I called twice to confirm my reservation the night before and to confirm that they had a swimming pool and if THE POOL WAS IN WORKING ORDER. Yes, to both, yet when we got there with the kids the pool was closed due to repairs, had been closed.
Location was great
It was an overall underwhelming experience. There was a piece of trim missing along the floor in the bathroom, the paint on the walls in the room was in desperate need of a refresh, the room just felt used up. The breakfast buffet was the worst experience
The price vs the location
The public spaces were great, the breakfast staff was cheerful and attentive. The room set up was really cool, would be a nice space for an extended stay or to bring the pup.
The rooms were pretty shabby, lots of rough patch work instead of proper repairs in the bathroom. In terms of cleaning, it looked like it got basic wipe downs but not deep cleanings. Walls in all the rooms had marks of some time, the remote had been chewe