|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Designated smoking area, Express check out, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Storage available, Wheelchair accessible|
|Services||Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed|
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|Holiday Inn Express Hotel & Su...|
Excellent, 168 reviews across the web
|Hotel||Hotel is great. Appreciated by 83%.|
|Service||95% found the |
|Breakfast||83% found the |
|Reception||79% said the |
|Beds||72% said the |
|Room Size||Only 52% said |
|Internet||Internet is poor. 57% negative comments.|
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The location and the price
there was nothing we did not like about our stayThe hotel was in a great location and the staff and cleanliness was awesome. I am thankful for priceline for offer this hotel on their site. I will definitely use price line in the future for my hotel needs.
Staff tried hard, but excessively noisy guests above our room was so frustrating, we had to move rooms (this was our fourth room in 6 days-not fun for two handicapped guests). Breakfast was very good
When moved to 4th floor, it smelled of smoke &trying to get an extra pillow from English-challenged maid was frustrating. On 2nd day, upon returning at 3 in the afternoon, room wasn't cleaned, coupled with noisy guests, didn't get much relaxation in roomLocation was convenient to the freeway and local reason for visiting Northern Chicago. Rate was reasonable and breakfast was good. Front desk staff seemed helpful and pleasant. Spa was not working. Fire place in lobby was dirty and unappealing. A/C unit was very noisy and temperature fluctuated significantly.
The location and the size of the room for the price.
The TV did not work and the drapes would not close.We arrived exhausted and were pleased with the comfort of the room. The wifi functioned well but the TV and the drapes did not. We will not likely stay there again even though the location was very convenient for us.
The room size. The hide-a-bed in the sofa was very uncomfortable.
Just the sofa bed. Although the dining area was so limited for seating. We have three children and did not feel welcome by the other guests.I found the breakfast meager, the seating was very limited as well.
Confined spaces to access elevator.Would stay there again.
Beds were good. Nice and quiet. Location was convenient to the interstate.
Hot tub did not work. Room, particularly bathroom, smaller than many HIE I have stayed in before.Overall, it was good. Staff was friendly, though with only one working the desk, I had to wait quite a while to get checked in. Breakfast was fine. No complaints. Room was good but small for such a newish hotel.
Amazing beds. Very comfortable.
NoBeds were very comfortable. Limited parking space.
I got a great night's sleep! The attention to a comfortable mattress, sheets and pillows really makes a difference. For years I have been having problems sleeping in hotels. This was a nice surprise.Comfortable mattress, sheets and pillows. Clean everywhere. Complimentary breakfast gave many good choices. Very happy I chose this hotel.
Good location from base
Housekeeping was off, arrived and my bed looked slept in, pillows looked slept on
The hotel was clean and the front desk staff went above and beyond to make our stay satisfying.
Yes. Going through the hassle I did with Priceline.Priceline was rude on the phone when trying to cancel the third night that was reserved previously. The Hotel went out of there way to assist me in the cancellation. Very friendly and helpful front desk personnel and manager on duty. Most likely will not use Priceline again.