The room was very nice and had a home loke feel.
The staff wasn't the friendliest.
Convenient location. Friendly staff.
Overpriced for room and service accomodations.No continental breakfast!
Small pool area...needs supervision. ...kids were out of control. Front desk didn't speak english very well. She didn't know what a crib was.
The menu selections are unique and absolutely delicious. I've stayed at this particular hotel three times and will continue to make reservations here every time I return to Des Moines!
Helpful staff. Great location in West DesMoines. Clean central spaces
Beds were not comfortable. Matress sheet kept coming off. Fix the beds.
Very friendly staff. Good location, quiet area.
Our room had a slight musty smell.
To noisey. We were put by ice machine...elevator.. pool .front desk and exit. Walls were paper thin heard other customers conversations and comings and goings all night. Got zero rest. There was no lotion, only a bathroom mirror.
We liked that the room was clean & the bathroom was big
when putting in the request on priceline I thought I was ordering the room that we would get. We ordered 10 days ahead thinking that would be plenty of time. We were wrong. Very unhappy & the staff didn't really care that we were unhappy.
The staff was very helpful and very friendly. The location was perfect for shopping. Everything feels new and clean.
The access to the hotel is somewhat confusing. It seems you have to go through parking lots of surrounding stores to exit a certain way-otherwise you end up on a one way street going the opposite way you want to go.
We have become attached to courtyard hotels for their consistent quality of service, cleanliness, free internet and parking, enjoyable outdoor space...When we have t go somewhere, we look for a courtyard hotel feeling confident that our stay will be enjoyable especially if we have the young children with us.
Great location - Near a really nice mall, a Century Theater and several great restaurants, like Cheesecake Factory. The only drawback from location perspective - it is tricky to find the hotel entrance/driveway. I didn't realize this hotel was already a couple years old - it is very clean and looks fairly new. The hotel room felt a little more spacious than others we've shared (a family of 4). No waterpark, but the pool & hot tub were clean and decently sized. The staff was very friendly. There is a small cafe onsite.
We were pleasantly surprised -having booked the hotel not knowing anything about it. The rooms were spacious, clean and inviting. The hotel staff was great about recommending local dinner delivery services. We would stay again.
This hotel opened in November 2008 and I just happened to book a room without knowing how new it is. I stayed a few weeks ago and the room was wonderful. The bedding is fantastic (of course). The lobby and cafe area innovative. I highly recommend this Courtyard!