Excellent staff & very helpful.
The halls were badly in need of a vacuum and I had to pay an additional $9 charge for parking.
Proximity to Benton
Bathroom was a bit questionably cleaned.
Everything was fine We enjoyed our time together.
It was an overall nice hotel, staff was very friendly & helpful!
The smell of the room was very off putting when we first got there & I noticed it every time we retuned to the room. Yuk!
I really did not like anything
Room size, cleanliness, furnishings, decor. Friendliness of employees. Easy check in. Location near downtown restaurants. Quiet hours policy. Great shower head!
Long waits at other times for front desk service. Seated for breakfast at restaurant, but never received a menu, and left without ordering. Free coffee and flavored water offered, but no tea for non-coffee drinkers.
Refrigerator make noise like a drippy faucet. Meant to report but forgot to do so.
Staff were very nice.
The Web site said free parking but they do charge daily for parking. The even charged me a day even though I checked out early.
Friendly, polite staff; good restaurant; good location.
There was a foul odor in the room...the pillows smelled spoiled...
Very friendly accomodated 15 of us for dinner and were so friendly and about it.
The on-site restaurant.
Great, spacious, comfortable room. Great bed and pillows. Nice TV. Fast wifi-included with room rate. Most of the staff were wonderful.
Parking not included in room rate. 'Nearby' parking deck is expensive and seemed unsafe. On-street parking nearby is definitely dangerous.
Staff was great.
We were interrupted throughout the night by the people in the next room yelling constantly.
Everything was as expected.
Security in the parking facility was poor to say the least. My vehicle was vandalized yet security was to have been there. Not much security.
Dingy. Mold. Not expected at a Marriott. Hot tub not functioning.
Downtown, fitness center, restaurant
No hot water in the morning.
The view from the 10th floor. The room was very clean & the furniture were very nice.The mattress was very comfortable.
The bathroom. It's handicup accessible. Ther is nothing retaining the water tt comes out of the shower. Of course there is a drain but when you get out of the shower, the floor is very wet & slippery. I was very afraid I was going to slipped. And even if
Being hounded about vallet parking
Right in the center of Winston Salem. Brakfast was Exellent but not included in the roomprice.
Room was to warm, A-C was making alot of noise but did not work proprerly. It all feels a bit old, specialy the room, nothing fancy.
Nicely decorated and clean
High charges for snacks/no vending machines except for drinks/other snacks very expensive. Extremely expensive breakfast
Good location, friendly staff
There was no cold water. Choices were hot and scalding from both the sink and the tub/shower. Bathroom was clean but dated. Extremely loud construction on the parking garage next to the room at 8am on a Sunday was a bummer.
One parking valet was very helpful and nice. He was totally shocked at the condition of the room after they fumigated it.
Fleas. Impossible to adjust hot to cold water temperature in 2 rooms I stayed in. Bathtub backs up. NO MANAGER ON DUTY AT NIGHT!!! This is so below Marriott standards as to be incredible
The lobby is nice the valet service works well
We were bitten by bugs the public area restroom is filthy the water doesn't drain properly it is very hard to get the water temperature correct there was no manager on duty at night which seems impossible for a Marriott. This hotel is the worst Marriott t
Comfortable bed, attractive room
The room thermostat was broken and the temp could not be lowered below 73 which was too for sleeping. A complaint to the front desk brought an offer to move to another room. It was late and we declined.
The only thing that was good about the hotel was the room itself. It was clean and comfortable.
When I checked in, Sean was very arrogant. He pulled up my reservation, and said 'Oh you're a Priceline customer.' He said that in a very condescending voice and was very rude to me after that. The parking was awful.
Proximity to convention center.
No breakfast included like the embassy suites across the street.
Calm lobby, nice and professional doormen
No breakfast included with rate
The customer service was great!
The bed was horrible, it was the worst bed I ever slept in!!!
Hotel is a standard Marriott hotel. Good service, comfortable room and bed, and all of the amenities needed for travel. In the heart of downtown and easily accessible to highways and rest of the city. Nice bar and restaurant in the hotel. Great spot for business travelers.
Hands down, the best hotel in the area. Definitely a first-class property in all respects.