Mercure Wroclaw Centrum is located in a tourism, commercial and business center of the city, just a few minutes from the bus and train station and 6.8 miles (11 km) from the airport. Main Wroclaw attractions, such as Raclawice Panorama, the Old Market, Ostrow Tumski and the shopping mall are within walking distance from the hotel. We offer 151 comfortable, stylish rooms with modern furnishings as well as a conference center and our WINESTONE bar and restaurant.
Hotel staff politness & eagerness to help
Quality of service
The Hotel is in a very good location - this is the main advantage of staying here. Very close to shopping and the major tourist sites; easy to walk to most things from the hotel.
The hotel room itself was very, very basic, and not good value for money (compared to other hotels we have stayed in). The room was very small, television was small and practically 'antique', no ironing facilities in room, no tea/coffee-making facilities in room, bed linen was also unimpressive (very basic, and a strange pale yellow colour). Face towels were not included in the bathroom; toiletries very basic also. Breakfast was ok - average selection of buffet offerings (although the scrambled eggs mostly looked like soup).
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Pleasant hotel located right in the city centre with easy access to public transport. Big car park on site. The rooms were very clean, air conditioning worked well.
The stuff could learn some foreign languages. Overpriced breakfast.
The room was very clean and comfortable, excellent beds.Well-located, PC and printer + free internet access (reception area), good breakfasts.
It was not possible to open a window for fresh air. Awful cigarette smell - people can smoke in the reception area (bar + PCs desk)
Unpleasant reception staff, but otherwise it was fine.
Excellent breakfast. Good location. Next to shopping centre. Free internet. Everything worked.
This is about the 6th time I have stayed in the Mercure Panorama in Wroclaw, the staff are alwasy friendly & welcoming without ever losing their professional nature. It is a great help when staying in a city, I would recommednd it for 1st timers in Wroclaw to find your feet.
We ordered train tickets to be delivered to the hotel and they were misplaced in the Administartion Office rather than being placed in reception by the hotle staff therefore we did not receive the tickets. We are now having to receive a refubd on these tickets from the hotel which is an inconvenience.