Services and conveniences
Accessibility and suitability
Dining
Basics
Health and safety
General
Laundry
Media and entertainment
Bathroom
Bedroom
Workspace
Parking and transportation
Outdoor
Things to do
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the breakfast buffet service?
You can expect a delectable and complimentary breakfast buffet service, a wonderful start to any day spent on the town or engaged in meetings.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about the cleanliness, such as hallways seeming dirty and issues with the bathroom and closet doors.
What are the common comments about the beds in the rooms?
Guests commonly mentioned that the rooms were clean and the beds were comfortable, providing a good night's sleep.
Is there any feedback about the availability of parking?
Guests appreciated the availability of free parking onsite, which adds to the convenience of staying at the hotel.
What are the main highlights of the hotel's staff and customer service?
Guests frequently praised the staff for being very friendly, helpful, and accommodating, ensuring a pleasant and welcoming stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests noted that certain room features, such as the lack of a bathroom fan or issues with lighting, impacted their stay. Reviewing room options and specific features before booking may help ensure a more comfortable experience.
Check Pool Availability
Before booking, it's advisable to check if the pool is open, especially if it's a key factor in your stay. Some guests were disappointed to find the pool out of service due to renovations.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, including hallway cleanliness and disruptive guests. Packing earplugs or requesting a room away from high-traffic areas could help mitigate this issue.
Verify Renovation Status
As the hotel is undergoing renovations, it's recommended to inquire about the current status and potential impact on the stay. This can help manage expectations and avoid surprises upon arrival.
Plan Breakfast Timing
Several guests noted issues with breakfast availability, such as items running out or limited choices. Arriving early or later during the breakfast service may help avoid these issues.
Inquire About Pet Policies
If traveling with pets, it's advisable to inquire about pet policies and associated charges in advance to ensure a smooth check-in process.
Consider Parking Space
Some guests mentioned limited parking space as a downside. If traveling by car, arriving early to secure a parking spot could be beneficial.
Utilize Nearby Attractions
The hotel's proximity to the Berkshire Mall and Bell Tower Salon & Spa offers convenient options for shopping and leisure activities. Guests may want to explore these nearby attractions during their stay.
Communicate Allergies and Preferences
Guests with specific allergies or preferences, such as feather allergies, should communicate these to the hotel staff in advance to ensure a comfortable and suitable room arrangement.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $155 | $293 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 86% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 1.3 mi | Lancaster | 23.1 mi |